Plateau is a leading provider of web-based software for developing, managing, rewarding and optimizing organizational talent to increase workforce productivity and maximize operating performance. Plateau software has been deployed by many of the world's most successful enterprises to increase the productivity of their employees and partners. Plateau has won numerous awards, including being named by Inc. magazine as one of the fastest growing companies in corporate America.
Plateau is seeking an experienced junior-level J2EE troubleshooter to work as a Software Support Engineer within our Customer Support organization reporting to the Customer Support Escalations Manager. This position requires US citizenship with the ability to obtain and maintain a government security clearance. The position is located at our Headquarters office in Arlington, VA.
Job Duties include:
· Serve as the CSO technical liaison with Product Engineering, Product Management, and Professional Services Technical Team
· Troubleshoot, debug and deploy Plateau software modifications, customizations, as part of the issue identification and resolution process
· Correct data issues that have resulted from integrations, customizations, and migrations
· Work from a queue of customers issues that will be corrected or identified and transitioned to the services team for correction
Required Qualifications:
- Bachelor's degree in a Computer Science field + two years of relevant experience or more than three years of equivalent professional experience in Java/J2EE based server-side application developing, troubleshooting, and supporting an enterprise application
- Understands the principles of Object Oriented Design and Design Patterns
- Solid understanding of EJBs, JSPs, Servlets, XML and Spring. Knowledge of Flex is a plus.
- Ability to design, install, and modify basic software applications using Java
- Working experience with front-end technologies including HTML, DHTML, CSS, JSP and JavaScript
- Familiarity with various Integrated Development Environments (IDE), such as IntelliJ or Eclipse
- Familiarity with Object Oriented Design tools, such as TogetherJ or Rational
- Strong working knowledge of the Oracle 9i and 10g databases, SQL, PL/SQL, stored procedures and basic SQL tuning.
- Experience installing and configuring different web and application servers
- Demonstrated working knowledge of major J2EE application servers: Weblogic, Websphere, or JBoss
- Must have a solid understanding of the Unix/LINUX operating system
- Strong interpersonal, communication and writing skills
- Ability to handle multiple projects simultaneously, meet deadlines, while effectively managing priorities and communicating progress
- Must be able to obtain a government security clearance
Plateau is an Equal Opportunity Employer. We offer a competitive compensation package that includes paid time off (PTO) and paid public holidays, generous health/life/disability insurance, stock options plan, retirement plan, and an annual employee profit sharing/bonus plans among other benefits—as well as a casual work environment and the opportunity to work among the industry’s best in one of America’s fastest growing companies.
