Richmond-based software development and services company is currently seeking a software support technician. Support technicians must be detail-oriented with excellent problem-solving and analytical abilities. Excellent customer service and communication skills a must! Duties will include working with customers to replicate and solve software questions and issues while logging and keeping records of all customer queries.  Previous experience in a help desk environment, telecommunications or GIS related field  a plus. Applicants should have a four-year degree in computer science or related field and have strong abilities working with Microsoft Windows, Office and SQL Server.  Please send resume with salary requirements/history to:
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No phone calls or faxes, please. EOE.