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Sprinkler Operations Manager


Job Summary

Johnson Controls
Spokane, WA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Sprinkler Operations Manager

About the Job

Sprinkler Operations Manager


What you will do


The primary function of this
position is to manage the Mechanical Sprinkler delivery processes, maintaining
a high level of customer satisfaction while maximizing operational
efficiencies, controlling costs within the district and meeting corporate
financial goals. This position will manage project engineering, project
management, CAD operations, order entry, installation and technical
installation support.


How you will do it


  • Safety Compliance: Accountability for employee and
    office compliance with corporate safety programs. Responsible for ensuring
    that employee safety training is thorough, complete, and up to date within
    tables. Identifies safety hazards and issues and notifies corporate safety
    office for recommendations and corrective actions. Implements safety
    recommendations and corrective actions in a timely manner.

  • Customer Satisfaction: Coordinate with sales to analyze
    customer requirements and contractual obligations, determining the best
    possible SimplexGrinnell application. Responsible for executing the
    solution for total customer satisfaction. This includes maintaining
    effective two-way communication with the customer from the initial order
    point to the warranty period.

  • Fiscal Responsibility: Responsible for executing the
    highest quality delivery at the lowest possible cost. Responsible for
    operating within an approved financial plan, which includes direct costs, indirect
    costs, accounts receivable and profitability.

  • Operational Responsibility: Oversee the support
    activity associated with contract review, the submittal process,
    engineering, technical support, CAD operations, installation schematics,
    equipment delivery, outside purchasing, scheduling, labor planning and
    business issues, such as, bonds, insurance and approvals. Interface with
    service department to insure seamless project turnover.

  • Installation Responsibility: Manage all installation
    requirements including material purchasing, project scheduling, with
    fiscal responsibility, installing through SimplexGrinnell installer or
    subcontractor management in accordance with company policy in a cost
    efficient manner. Manage the technical installation support activity
    including programming and operating systems according to customer
    specifications and applicable code requirements.

  • Productivity Improvement: Ensure that effective
    performance measurements are assigned and employees are motivated to
    achieve and exceed objectives in a professional, timely and quality
    manner. Coordinate with and support the sales representatives in order to
    better serve the customer, grow the business and ultimately increase the
    sales volume per sales representative.

  • Personnel Management: Hire, transfer, terminate or
    affect other personnel actions for subordinate employees. Set goals and
    objectives for subordinates, communicate expectations to employees, and
    periodically review subordinate’s performance. Identify areas of
    improvement and implement necessary development and training programs or
    other appropriate actions. Responsible for assisting in meeting equal
    employment opportunity / affirmative action program goals and objectives.
    Abide by Federal, State and local laws and regulations, as well as company
    policies and programs. Maintain and enhance a positive and supportive work
    environment, which eliminates the causes and/or perceived need for outside
    third-party intervention.

  • Perform other duties as directed.

What we look for


  • A Bachelor’s degree is preferred in a business or
    engineering discipline.


  • Minimum
    seven years’ experience in management of district operational activities
    or equivalent experience in the construction industry.

  • Experience
    in the Sprinkler Fire Protection industries is preferred.


  • Requires
    good interpersonal skills, along with effective writing, speaking and
    presentation skills.

  • Demonstrated
    management/leadership abilities to include training, team building,
    presentation and negotiation skills, branch administration and effective
    interaction with customer/company management.

  • Ability
    to read and comprehend financial statements.

  • Ability
    to accurately forecast monthly/quarterly/annual business results using
    appropriate financial tools and processes.

  • Ability
    to read and negotiate terms for standard construction contracts.

  • Previous
    P&L management experience a plus.

  • Knowledge
    of applicable local, state and federal codes preferred to start but will
    be required to learn.

  • Computer
    fluency in Windows, Excel, and other Microsoft products.

  • Possess
    a valid driver’s license and driving record that meets company

Who we are


At Johnson Controls, we’re shaping the future to create a world
that’s safe, comfortable and sustainable. Our global team creates innovative,
integrated solutions to make cities more connected, buildings more intelligent
and vehicles more efficient. We are passionate about improving the way the
world lives, works and plays. The future requires bold ideas, an entrepreneurial
mind-set and collaboration across boundaries. You need a career focused on
tomorrow. Tomorrow needs you.


Controls offers a highly competitive compensation and benefits plan including
medical, dental, prescription coverage, flexible spending accounts, paid life
insurance,  matching 401(k), ongoing training, tuition reimbursement and
more. Being a part of a global company like Johnson Controls affords you
exposure to global career pathing opportunities.


JCI is an EEO/AA/Female/Minority/Veteran/Disability Employer.


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