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Sprinkler Service Coordinator


Job Summary

Johnson Controls
Windsor, CT
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Sprinkler Service Coordinator

About the Job

What you will do

Schedule all sprinkler service and deficiency repairs for local and national accounts.

Ensure all sprinkler Service Requests and tasks are scheduled and assigned in ACE within SLA.

Run a weekly report of all open sprinkler service calls and identify status of each job.

Ensure each sprinkler fitter has their work scheduled at least 7 days in advance.

Support Total Service Manager and Sprinkler Service Manager with administration responsibilities to support the department.

Support inbound calls for sprinkler service.

Ensure all paperwork is sent into the office daily for billing.

Other duties as directed by ASSM.

What we look for


High School or equivalent

3 years of experience in customer service/dispatching

Proficient with computers, Windows applications (Oracle experience a plus)

Detailed oriented

Effective communicator with all levels of customers, staff and management

Ability to work under pressure

Excellent written & oral communication skills

Excellent inter-personal skills and customer service skills

Must have exceptional organizational skills, willing to learn, deadline-oriented

Construction background


Who we are

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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