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Sprinkler Service Technician


Job Summary

Johnson Controls
Rancho Cucamonga, CA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Sprinkler Service Technician

About the Job

What you will do:


As the leader in the fire protection and security industry, we’ve been keeping homes and buildings safe for decades. But we’re always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it’s vital that we have talented Service Technicians to ensure our solutions are always at their best.


This is your opportunity to make a contribution to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact.


How you will do it:

  • Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.  Contact customer representative and ascertain equipment/systems problems. 

  • Perform service and repairs on sprinkler systems for commercial, industrial and residential applications.

  • These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. 

  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

  • Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly

What we look for:

  • 7 years of documented experience in Fire Sprinkler/Suppression industry.

  • Must possess a California State Sprinkler Fitter Card

  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

  • Ability to follow verbal and written instructions.

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, and above ceilings.

  • Ability to work flexible hours including weekends to meet customer requirements.

  • Ability to be on call.

  • Able to participate in an on call rotation schedule.

  • Night work and Overnight travel may be required at times

  • Demonstrate a high level of customer service.

  • Maintain truck inventory to ensure timely response to customer needs.

  • Able to obtain and retain any licenses that are required by National, State and Local codes.

  • Possess a valid driver’s license and driving record that meets company requirements.

  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.

  • Able to pass a pre-employment background and drug test.

Who we are:
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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