Sprint

About Our Company

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving almost 49 million customers at the end of the second quarter of 2009; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The company’s customer-focused strategy has led to improved first call resolution and customer care satisfaction scores. For more information, visit www.sprint.com.

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POSITION INFORMATION

Location:
Charlotte, NC 28273

Job Type:
Customer Support/Client Care

Status:
Full Time
Employee

Reference Code:
1109



www.sprint.com/careers

Sprint call center representative

Immediate openings for our last new hire class in 2009 (November 27th)!


 


The Customer Care Specialist resolves billing issues including establishing payment arrangements and credit treatment, trouble-shoots basic technical problems, and sells Sprint Nextel products and services.  The flexibility to work any shift, including nights, weekends, and holidays is required.


 


 


 


No call center experience is necessary, but you must meet these basic qualifications:



  • Proven customer service skills in a challenging or complex environment.
  • Proven record of sales success including the ability to quickly identify core customer needs and persuasively present solutions.
  • Successful background in an environment requiring simultaneous listening, interpreting, typing and computer use skills.
  • Proven ability to work successfully in an environment requiring strict attendance.
  • The flexibility to start your shift in the mid to later afternoon.

 


Only Sprint has the key assets and marketability to keep taking your career to the next level.  With a culture that promote diverse thought and inclusiveness along with a value system that focuses on the individual, only Sprint gives you the opportunity to spread your wings and grow your career.


 


 


 


 

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.

For immediate consideration, click on the Apply button below. You will be directed to complete an online job interest submission, which may take 15-20 minutes to complete. Upon completion, you will receive an automated confirmation verifying your interest submission has been received and providing you with instructions on how you can return to our site and check your status.

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