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Sr. CAT Adjuster
Job ID: 745
Position Description:
The Hanover Insurance Group is seeking a Sr. CAT adjuster to handle property (homeowners) claims requiring field investigations and/or inspections. Ideal candidate will reside in or near Atlanta, GA.
They must establish rapport with our insureds and maintain relationships with our agents, underwriters, contractors, restoration vendors, and experts. They are expected to know their territory, including the geography; regulations and the law as it pertains to property claims; state and local public safety and regulatory agencies and officials; the insurance and legal climate; and public adjusters. CAT adjusters may use a company claims office location as their base of operations, or they may work out of their home. They are required to be able to travel on little to no notice. Travel may be up to 75% of the time. May also be responsible for assisting with all aspects of the countrywide quality assurance program.
Position Requirements:
Bachelor’s Degree or equivalent experience.
Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.
Handle complex personal and commercial property claims requiring outside field investigations and/or inspections.
Makes decisions in an informed, confident and timely manner
Maintains constructive working relationships despite differing perspectives
Strong organizational and time management skills
Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
Understanding of applicable statutes, regulations and case law
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
Easily adapts to new or different changing situations, requirements or priorities.
Computer experience (MS Office, excel, word, etc)
Proficient using Claims systems
Must have a valid state driver's license and clear motor vehicle record.
Benefits To Joining The Citizens/Hanover Team
Competitive Pay and Benefits
Retirement/401(k) Program
Beneficiary and Ability Assist Programs
Travel Assistance Program
Adoption Benefit
Wellness Programs
Matching Education Gifts Plan
Employee Development/Education Assistance and Professional/Industry Designation Programs
Generous "Time Off With Pay"
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.
EEO Statement
The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.
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Additional Information:
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.
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