Sr. Copywriter, Global UX

Sr. Copywriter, Global UX

Monster is looking for a talented and experienced writer to join its User Experience team. In this role, you'll be part of a multi-disciplinary team of interaction designers, visual designers, user researchers and copywriters committed to developing compelling and instructive UI, marketing material and Online Support copy/content that guides our users through the functionality and features associated with Monster’s online properties. This position is based out in our Cambridge, MA location.

Essential functions:

  • Collaborate with other Monster organizations/departments/teams to develop, implement and maintain user assistance copy, including narrative contextual help content, product marketing material and Frequently Asked Questions (FAQ's).
  • Using internal applications, research, prepare and update current and impending site copy.
  • Perform basic testing of new copy on the site to ensure accuracy. 
  • On an on-going basis, identify copy-related site issues; use internal applications to initiate, track and resolve them.
  • Maintain copy voice and editorial standards in accordance with style and brand guidelines; develop and maintain a UX copy style guide.  
  • Work closely with other UX copywriters to ensure consistent tone and style across the site.
  • Collaborate with User-Centered Design team to create site pages/application flow based on requirement documents. Integrate site recommendations based on usability analysis. 
  •  Help define, request and incorporate relevant and recent UX research and data from customer feedback to appropriately inform copy decisions. 


Required skills:

To succeed in this role, you must be a resourceful writer with a solid understanding of Web user behavior and user assistance development, including 3 - 5 years’ experience working collaboratively with interactive/visual designers as part of a user experience team (or equivalent).

Your qualifications should also include:
  • Minimum of 3 - 5 years' experience writing user assistance copy for websites, online or desktop applications is a must.
  • Proficient to expert skills in MS Word, Visio, and Adobe Acrobat. Familiarity with Adobe Creative Suite products (Photoshop, Illustrator) is preferred.
  • Understanding of software management tools, HTML, design tools, desktop publishing is preferred.
  • Bachelor’s Degree in English, Journalism, Communications, or related discipline is a must.
  • Ability to quickly absorb and grasp new theoretical and technological concepts is preferred.
  • Great attitude, strong work ethic — good sense of humor a plus!
  • Good interpersonal skills; ability to forge strong working relationships and work collaboratively across internal organizations is a must.
  • Talent for adapting/calibrating copy voice depending on audience and context is a must.
  • Ability to switch gears, juggle multiple projects and work within tight deadlines is a must.
  • Must have strong attention to detail and proven problem-solving skills.
About Monster
Monster is a high-paced, passionate, and energetic company that focuses on technology to drive business objectives and innovation. Candidates must be able to hit the ground running and must be able to thrive in a community of extremely smart and talented engineers who are focused on pushing the envelope of software development. Must be able to learn and use new technologies quickly and with high levels of quality and performance. Monster is looking for candidates who can provide leadership and assist us in growing our business, our applications and our staff.
 
 


Monster Worldwide is an equal opportunity employer.

About Monster

Monster is the number one name in online recruitment. With close to 5,000 employees in three dozen countries, industry-leading products and services, a global brand and unparalleled international reach, Monster is the preeminent destination for career and life management.

Monster has revolutionized the way people look for jobs and employers look for people. We are passionate about our mission: Inspiring people to improve their lives.

Our explosive growth reflects the kind of people who work here: Forward thinking professionals from all industries who offer fresh ideas and share the passion for excellence. Rise to the challenge - advance your career at Monster.

Work at Monster

The Monster Worldwide benefits package includes:

  • 3 Healthcare Plan Options
  • 2 Dental Plans
  • Vision Plan
  • Domestic Partner Benefits
  • 100% Company Paid Life Insurance
  • 100% Company Paid Short-Term Disability
  • 100% Company Paid Long-Term Disability
  • 401(k) Savings Plan
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • Flexible Paid Time Off Program (PTO)
  • Paid Volunteer Time
  • Charitable Giving

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