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Sr Instructor/Lrng Facilitator


Job Summary

Johnson Controls
Philadelphia, PA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Sr Instructor/Lrng Facilitator

About the Job

Senior Instructor, Chillers

Location: This opening is based in New Freedom, PA, we do not have flexibility for other locations or remote at this time.


What you will do


Are you looking
for that next step in your HVAC career? 
Are you someone with chiller expertise that would like to take that
knowledge to mold and coach other mechanics? Are you able to translate that knowledge
for audiences at all levels?  Are you
looking for an opportunity to travel and see new places?  Are you detail oriented and passionate about helping
others in the field?  Are you fantastic
at forming relationships and communicating with at all levels of the
organization?  Are you excited by the prospect
of being a collaborative and dependable teammate that helps deliver world class
learning solutions? 
If that’s the
case, Johnson Controls Inc (JCI) has an amazing opportunity for you! 


As a Senior Instructor for Chillers in the fast paced Building
Efficiency product portfolio, you will be heavily involved in teaching courses
to both employees and customers.   You
will do this by teaching technical curriculum with state of the art technology,
partnering with instructional designers and learning professionals to define
the best approaches, bringing problem-solving and expertise to every class you
have. Does this sound like you?  If so,
keep reading!


Everyone wants to feel like they’re having an impact.  In this position, you absolutely will.  You will have the opportunity to:


  • Impact
    people from around the world as a
    part of a global team creating stimulating ways to help others improve
    their performance at work.  

  • Investigate new opportunities and participate in
    the development of effective

    training that is impactful and inventive. 

  • Align your ingenuity and
    innovative ideas to reach the strategic plans of the business. 

  • Continue to learn on a day to
    day basis about how our equipment and strategies work to conserve energy
    and protect our environment.


How you will do it


  • Deliver
    assigned learning sessions, which may include live classroom sessions,
    web-based learning sessions (synchronous or asynchronous), and on-the-job
    training. Flexes instruction and facilitation style and approach to fit
    the needs of the audience, the content, and the technology.

  • Facilitate
    learning of materials, processes, systems that have advanced level content
    and/or facilitate learning in multiple areas of expertise.

  • Develop
    subject matter expertise in new technology, products, or processes and
    serves as a subject matter expert in the development of learning materials
    for these new areas using the Learning & Development Process (LDP).

  • Arrange
    for an appropriate learning environment for the presentation of material,
    which may include room arrangement, audiovisual equipment, technical
    equipment, web access, handouts, etc.

  • Measures
    results of technical training using appropriate methods for determining
    participant reaction, amount of learning, and ability to demonstrate new
    skills in the classroom setting.

  • Reports
    results of measurements and evaluations to appropriate Program Leaders,
    Learning and Development Managers. Develops and presents recommendations
    for continuous improvements to technical training.

  • May
    provide on-the-job coaching on selected projects.

  • Evaluates
    the on-the-job effectiveness of former class participants as appropriate.

  • Provides
    constructive feedback to learners on their understanding of new materials
    and their performance in the classroom.

  • Turn
    in and maintains records, prepares reports and correspondence as required.

  • Continuously
    updates and improves delivery and coaching skills including the use of new
    technologies for sharing knowledge and building skills.

  • Assist
    Region and Branch personnel with training needs and questions about
    Technical Education.

  • Assist
    external customers with their training needs and questions including
    documentation for remote courses.

  • Provides
    coaching and guidance to less experienced learning facilitators on how to
    improve their learning facilitation and coaching techniques for greater

  • Works
    with the design and development team to create learning solutions, on time
    and on budget.

  • Maintain
    and upgrade lab equipment and computers used in training.

What we look for

  • Technical- Hands down, we need someone who can understand our products.  Five plus years of experience with Centrifugal or Absorption chillers would be ideal, along with experience with variable frequency drives, safety procedures, scroll, screw and reciprocating compressors.Computer literate, needs to be able to navigate MS Windows and Office applications. Basic knowledge of networks and how they operate.

  • Experienced – Someone with five or more years’ experience with a company like Johnson Controls would be very desirable. In that experience, you would have had some opportunity to collaborate and share your knowledge and expertise with a customer or peer.

    • Articulate – Your writing, communication and facilitation skills must be strong in order to clearly articulate and transfer the content.     

    • Educated – Holds a Bachelor’s Degree in Engineering, Business, Education or something that would support the mission of this position. 

    • Road Warrior – Likes to travel.     

    • Detailed – Realizes the importance of details in leading to impactful outcomes.

    • Collaborative – Collaborates with IDs, learning professionals, product managers, program managers, stakeholders and more people in the business than we can count.

    • Professional – Has personal ethics, does quality work and has a positive attitude.

    If you’ve read this entire job ad and are excited, we want you to go through the apply process ASAP.  Feel free to include the reasons why you’d be a great fit for this position, and what you think you would add to our talented team.


    Who we are

    At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

    Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email SpecialAccommodations@Tyco.com


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