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Req ID: 10937
Required Education: Not Indicated
Required Experience: Not Indicated
Description:
Position Overview:
Provide network design, strategic leadership, and support the implementation and operational team in a 24x7 networking environment as needed. Support voice/data systems for an international enterprise network. Work in a high paced dynamic environment including contact centers, e-commerce, data centers and wide area networks.
Responsibilities:
• Provide escalation support for troubleshooting of unique problems.
• Serve as highest level technical resource for a networking technology.
• Work outside immediate discipline to coordinate a group of people in troubleshooting a wide-scale problem; serve as point-of-contact across several areas or disciplines to solve major network outages with high impact or visibility.
• Provide expert technical advice and counsel to management and to less experienced infrastructure developers.
• Evaluate, recommend, and select appropriate hardware and software for voice and data network infrastructure.
• Recommend voice and data network integration required to support business applications needs.
• Perform cost/benefit analysis on more complex projects.
• Perform lead role in reviewing vendor proposals and making recommendations.
• Undertake the most complex capacity planning, analysis, and engineering design changes.
• Lead implementation and deployment efforts on large projects.
• Design and lead implementation of hardware/software/environment standards based on business strategy and architecture.
• Work as a lead on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Develop and interpret voice or data network design and solutions to meet immediate and future business needs.
Qualifications:
• Expert understanding of hardware, software, and networking components of local, wide area and TDM/IP-based telephony networks.
• Lead project teams in the design of complex network architectures.
• Provide strategic direction for the development of complex network designs to maximize efficiency and minimize operating costs.
• Determine optimum service levels based on business requirements and architecture capability.
• Coordinate and develop the policies and procedures for voice/data network security audits.
• Expert understanding of network management systems and utilities.
• Expert knowledge of how new or upgraded product solution will improve current business operations to prepare users for implementation.
• Develop plans for disaster recovery.
• Define deployment objectives and monitoring overall implementation plan, timing, budget, and key milestones for multiple projects.
• Collaborate with customers to define deployment expectations and ensuring consistency with strategic direction.
• Coach others in the execution of the testing, piloting, installation and implementation activities on schedule and within budget, and providing expertise when needed.
• Collaborate in the evaluation of how future technology solutions might impact future deployment strategies.
Work Experience and Education Guidelines:
• 8 or more years related experience required.
• 6-8 years in an IT functional role.
• B.A./B.S. (M.A./M.S. preferred) in related field or equivalent required.
• Management/Supervision Training or equivalent experience required
• Avaya/Cisco/Nortel Certified Training or equivalent experience required
• CISCO CCIE Network and Voice certifications or equivalent experience required
About Expedia, Inc.
Expedia, Inc. is the world’s leading online travel company, empowering business and leisure travelers with the tools and information they need to easily research, plan, book and experience travel. Expedia, Inc. also provides in-destination concierge service and activity desks for travelers. The Expedia, Inc. portfolio of brands includes: Expedia.com®, hotels.com®, Hotwire®, Egencia™, TripAdvisor®, Expedia Local Expert™, Classic Vacations® and eLong™. Expedia, Inc.’s companies operate more than 50 global points of sale with sites in North America, South America, Latin America, Europe, Middle East, Africa and Asia Pacific. Expedia, Inc. is a component of the S&P 500 index. For more information, visit http://www.expediainc.com / (NASDAQ: EXPE).
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