A Systems Engineer is responsible for presales technical/functional support activity to prospective clients and current customers with supervision. This is an individual contributor position reporting to a Systems Engineering Manager. This specific position is designed to help drive revenue for EMC by utilizing technical knowledge of eDiscovery, Compliance, Information Governance/Management and/or Archiving products in EMC’s SourceOne family.
RESPONSIBILITIES:
- Work as part of sales team to formulate account strategies
- Own the technical relationship with the customers and is responsible for ensuring that SourceOne wins product evaluations
- Provide and demonstrate innovative solutions and strategies to solve complex issues and client's business problems
- Provide detailed evaluation of opportunities, task plans and technical approaches for projects
- As integral member of the sales team, provide effective presentations, demonstration and technical support
- Develop competitive knowledge and leverage in sales cycle
- Participate in customer onsite Proofs-of-Concept
- Develop specific areas of expertise in addition to maintaining broad product skills
- Continue to develop and expand industry and product knowledge including futures
- Travel within your assigned territory as required
QUALIFICATIONS:
BS or MS in Accounting, Business, Engineering or Computer Science
3+ years experience within the software industry
- A minimum of 2 years experience working in a pre-sales capacity supporting packaged information governance, eDiscovery, document management or archiving software solutions
- Experience in systems analysis and/or client needs analysis
- Must have excellent oral and written presentation skills
- Excellent written, verbal and interpersonal communication skills
- Ability to lead a team to solve complex business / technical issues
- Ability to work as a team, yet work independently on complex problems
- Proven analytical and problem solving skills
- Exhibits good project planning and time management skills
- Ability to build and support applications and / or core products demo systems
- Exhibits strong leadership and mentoring skills
- Knowledge of business systems applications
- Sales experience, a definite plus
Proficiency in MS Project, Visio or similar
EMC is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace.
