Staples, Inc. is headquartered outside of Boston and sells a wide range of office products, including supplies, technology, furniture, and business services. Staples is committed to make buying office products easy. Associates serve consumers and businesses of all sizes - from home-based businesses to Fortune 500 companies. Staples invented the office superstore concept and today, is the largest operator of office superstores in the world. Staples also serves its customers through its mail order catalog, e-commerce and contract businesses. More information is available at www.staples.com. Staples values the diversity of our customers, associates and suppliers.

We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.

Sr. Training Specialist

JOB SUMMARY:

• Consult with all levels of management to identify Retail, Home Office and North American Delivery business performance requirements
• Partner with business units to support improvement process
• Partner effectively with internal clients and proficiently manages client expectations
• Identify performance gaps and recommend appropriate training solutions
• Create training program materials, including design documents, project plans, leader’s guides, participant guides, media, evaluations and tests
• Develop scripts for satellite broadcasts and videos. Manage post production work
• Design and develop new web-based training programs or convert existing training to a web-based format
• Manage training design and development project teams comprised of internal and/or external team members
• Deliver management, professional and procedural training programs to Home Office, North American Delivery, and US Retail audiences while meeting or exceeding established standards

QUALIFICATIONS:

• Bachelor’s Degree required
• 4 – 6 years experience
• 5+ years experience in the training field, including sound knowledge of adult learning principles, instructional design, facilitation, and methods of evaluation
• Strong experience in design, development and performance consulting required
• Experience in managing outside vendors in the development of training programs
• Experience in design and development of web-based training solutions
• Strong ability to write in many different styles and formats
• Excellent platform training skills required
• Experience with sales and management training
• Experience in creating effective internal partnerships
• Ability to influence business partners and outcomes
• Consistent demonstration of accuracy
• Experience in successfully creating top quality work under aggressive timelines