Position Purpose:
Satisfies clients by filling orders in an accurate, profitable and timely manner. Selects, recruits, directs and maintains a staff of qualified temporary employees. Supports the customer service function of the office by making sales and follow-up calls to assigned clients.
Duties/Responsibilities – Essential Functions:
q Manages the recruitment/search process
q Screens applications and interviews candidates to determine candidate qualifications
q Pre-qualifies candidates through evaluation and testing
q Enters and updates on a timely basis, accurate information in database of clients and candidates
q Makes daily phone calls to perspective candidates
q Performs reference checks, background checks and employment verifications to determine candidates’ previous work performance, criminal history and employment history
q Places appropriate candidates to fulfill client requirements
q Develops strong client and candidate relationships and maintains communication with both
q Tours facilities as necessary to properly match temporary employees, review safety issues and address employee relations issues
q Performs required marketing calls to market existing temporaries and clients and prospects and qualifies accounts
q Prepares and posts various types of advertisements for open requisitions
q Searches career websites to locate prospective candidates
q Assists with the unemployment and worker’s compensation claim processing
q Performs other duties as assigned
Knowledge and Skill Requirements:
Education and Experience:
q High School Diploma or equivalent required
q Bachelor’s degree in Business Administration or related discipline preferred
q 1+ years of professional experience in a high pressure, customer service oriented environment
q Staffing industry experience is a plus
Knowledge, Skills and Abilities:
q Strong communication (verbal and written) and interpersonal skills necessary
q Strong computer skills (Excel, Word, Outlook) required
q Must maintain highly sensitive and confidential information
q Must demonstrate ability to work independently, multi-task and possess strong organizational skills
q Demonstrates flexibility, openness, respect and sensitivity in dealing with others
q Maturity, judgment and consultative ability to interact effectively with candidates and clients at all different levels
q Strong customer service skills and selling skills required
q Some location sites may require bilingual skills
Snelling Staffing Services