Job Title:  Easy Tech Expert                                                                        Reports to:  Sales Manager

Position Summary:  Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards.  Responsible for role modeling and coaching selling behaviors.

General Purpose:  Customer Service, Sales

Role Qualifications:

·        Exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management

·        Demonstrate the ability to effectively lead train and peer coach.

·        Able to work a flexible schedule

Position Responsibilities:

·        Deliver Easy Sales and Service

·        Provide peer coaching and training on selling skills and new technologies.

·        Ensure an inviting environment for the customers by maintaining a neat and clean department

·        Ensure profitable sales and achievement of goals

·        Adhere to all company policies procedures & safety standards

·        Perform other related duties as assigned

Essential Skills and Experience:

·        Planning: aligns own work plan with core plans and processes of the department

·        Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters

·        Focus on Service: accurately identifies customer’s requirements

·        Engage and Inspire: projects a positive image and serves as a role model for others

·        Building Relationships: relates to people in an open, friendly and accepting manner

·        Leveraging Diversity:  works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs

·        Results Orientation: put in sustained effort to accomplish desired results

·        Adaptability: remains calm and reasonable amidst tense or stressful situations

Valued but not required skills and experience:

·        Sales and customer service experience in a retail environment

·        Experience in leading a team

TO APPLY:

Please go to www.staples.com/apply

Enter Ocala, FL under city and state and apply to the

Technology Sales and Service Position under Store #235