Store Supervisor - Hudson, NH, FT

Description

Job Summary:
The Store Supervisor supervises Store Customer Service Representatives and Tellers during evening and weekend hours to ensure proper handling of Customer transactions. Demonstrates and promotes the TD WOW! The Customer Service Philosophy.

Responsibilities:
*Leads the delivery of extraordinary service to Customers.
*Supervises and performs tasks associated with the Customer Service Representative and Teller Staff in accordance with Bank procedures.
*Performs Store Manager responsibilities when needed.
*Takes ownership of Customer problems and reports resolutions to appropriate supervisor.
*Supervises assigned staff, including reporting to the Assistant Store Manager/Teller Services Manager any employee absences or employee related issues.
*Participates in Store opening and closing security procedures.
*Interviews loan applicants, closes loans and sends required documentation to the appropriate lender.
*Ensures that Customer service areas are adequately supplied.
*Ensures that the Store's ATM is operating properly and places service call if needed.

Qualifications:
*High school education or equivalent.
*Customer Service Representative and Teller experience.
*Completed or enrolled in the Management Development Program.
*Proven ability to meet and exceed Customers' expectations.
*Strong organization skills to handle multiple tasks in a fast-paced environment.
*Effective communication skills.
*Application of sound judgment in making decisions.
*Computer-literate.

Equal Opportunity Employer.

TD Bank is an Equal Opportunity Employer. Drug Test and Background Screening is Required.