SUBJECT MATTER EXPERTS (SMEs)

·         Resources providing services must have a minimum of six years of experience in the field of human resource, including three years of experience in a consultant role implementing human resource systems of similar size and complexity; must have served as a human resource functional lead on at least two full implementations.

The SMEs shall perform the following:

·         Provide knowledge and expertise in the following areas:

o    Staffing Transactions

o    Performance Evaluations

o    Recruitment and Examination

• Employment Development
• Position Control
• Employee Relations
• Benefits Administration
• Training Administration
• Equal Employment Opportunity
• Employee Assistance Program
• Self Service
• Leave Bank
• Timekeeping
• Labor distribution

·         Provide system architectural expertise.

·         Provide input, related to the identification of business and technical requirements, driving resolutions on issues, outstanding decisions and risk pertaining to same.

·         Act as a key business partner with statewide HR divisions and IT using extensive knowledge of HRIS delivered functionality, configuration, and architecture to provide user expertise.

·         Recommend best practice solutions for business processes and application design.

·         Lead requirements analysis workshops and documentation efforts.

·         Gather and document architecture requirements for system configuration, internal and external interfaces, reporting, workflow and security for business processes.

·         Develop a Conceptual Architecture Diagram that creates the high-level organizing structure of the new system, identifies architectural components and their responsibilities and relationships.  Must validate that the architecture meets stakeholder goals, and where it does not, assess the impact.

·         Work with the selected implementation contractor to gather detailed design and configuration specifications, requirements validation, issue resolution, coordination of project activities and user testing efforts.

·         Assist in the evaluation of proposals in response to solicitations.

·         Attend regular project status meetings to review project progress and present risks including issues and constraints that are impeding or may impede project performance.  Provide recommendations for risk mitigation.

·         Prepare and issue weekly project status reports covering all pending and current project activities.  The weekly status report shall include the status, hours worked, risks and issues identified during the reporting period, and action items for week pending. 

·         Identify impacts that changes to system configuration will have on integrated systems and existing internal and external interfaces.