Communicate and interact with a variety of individuals including insured and claimants.  Explain benefits, coverages, fault and claims process either verbally or in writing which comply with regulatory and statutory requirements.  Conduct phone and/or field investigations to determine liability and damages as my be appropriate.  May attend and participate in legal proceedings.  Identify and obtain statements from insureds, claimants and witnesses.  Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.  Negotiate within settlement authority with insureds and claimants to resolve first and third party claims.  Handle administrative functions, update database production reports and documents and update claims files via company systems, i.e.CACS, HUON, Claims Portal, etc.  Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability.  Coordinate with internal and external departments as required.

 

Job Requirements:
Prior experience a benefit.  College degree or equivalent work related experience necessary.  Better than average work ethic expected.
Req. Code : 6242
Division/Department : 02 - AAA Texas Insurance Claims
% of Travel Required : None