Headquartered in Woburn, Massachusetts, Calloway is one of the nation’s fastest growing clinical toxicology laboratories. We specialize in proprietary testing protocols that address critical challenges facing today’s drug treatment and medical professionals.  This includes Substance Abuse Screening and Pain Management Compliance.

We are currently seeking a Supervisor – Medical Billing Collections

Calloway Labs is seeking a Collections Department Supervisor who will oversee a team of Accounts Receivable Representatives in a rapidly growing and fast-paced environment.  The Supervisor will be responsible for leading team efforts in the administration of collection processes and ensures team’s successful compliance to company standards.

RESPONSIBILITIES:

·         Develops staff and increases size and performance of department.

·         Determines work procedures, monitors work schedules and workflow.

·         Prepares and issues written and oral instructions.

·         Examines work for accuracy, completeness and conformance to policies and procedures.

·         Achieves key performance targets in the areas of accounts receivable management, such as days in AR, bad debt, cash receipts and aging accounts receivable targets. 

·         Analyzes financial data, identifies opportunities and implements process efficiencies for continuous quality improvement management.

·         Analyzes process flows, standard operating procedures and accounts receivable trending and then makes recommendations for process changes and system enhancement

·         Communicates essential information to the employees within the department and/or within the Company.

·         Works with various levels of the company.

·         Interacts with customers, field representatives, and other departments in an effort to resolve collections problems.

·         Works with confidential material on a daily basis and maintains strict confidentiality at all times.

·         Assists Billing Director to analyze, plan and coordinate claims processing and collections activities to optimize A/R turnover.

·         Works with Billing Director and other managers to ensure company goals for billing and accounts receivable area are achieved

SKILLS: 

·         Requires the management, communication and quantitative skills needed to administer a group with diverse functions.

·         Must have the analytical skills necessary to diagnose and correct problems, identify error sources in policies and procedures, and schedule and plan the work of others.

·         Must have the ability to meet deadlines, to concentrate and to pay attention to details.

·         Requires the independent judgment needed to deviate from standard policies, procedures, and schedules when necessary.

REQUIREMENTS:

·         High school diploma

·         Four years of Medical Billing Collections experience with at least two years supervising other staff in the healthcare industry. 

·         Extensive knowledge of healthcare billing and policies and regulatory requirements.

·         Strong attention to detail.

·         Must be proficient in Microsoft Office and be able to train others.

All candidates must be authorized to work in the United States. 

Calloway Laboratories is a recognized industry leader, offering top pay, generous Health and Dental Programs, as well as Life insurance, Vacation, paid Holidays.

Please respond to resumes@callowaylabs.com or apply online.

Visit us at www.callowaylabs.com. 

PRINCIPALS ONLY