Job Summary
- Company
- Martin Marietta Materials
- Location
- Raleigh, NC
- Industries
- Manufacturing - Other
- Job Type
- Full Time
- Employee
- Years of Experience
- 2+ to 5 Years
- Education Level
- Associate Degree
- Career Level
- Experienced (Non-Manager)
Support Services Specialist
About the Job
Maintain, analyze, troubleshoot, and repair computer systems, hardware, locally installed software, computer peripherals, cell phones and network connectivity (LAN/WAN/wireless) for Windows XP desktop/laptops. Responsible for asset management and timely lease replacements of systems within assigned area. Document, maintain, upgrade or replace hardware and software systems as required. Respond to telephone, email and general requests for technical support timely and with quality.
REQUIREMENTS
- Associate's degree in Computer Science or equivalent experience
- 2-5 years general PC support, including troubleshooting basic IP connectivity issues, Windows XP experience, and Microsoft Professional Office suite
- Possess strong analytical skills, excellent interpersonal and communication skills, and the ability to work with customers and team members of all levels
- Ability to adapt and work in a progressive environment with new systems, methodologies and processes
- Capable of managing multiple tasks with minimal supervision and be willing to learn new skills
- Must have valid driver's license; travel to supported sites and on-call services required
- Working knowledge of IBM and/or Dell hardware (desktop and laptop) a plus
- Strong knowledge of VPN, Outlook and Symantec Antivirus and experience with backup software (e.g. Veritas) preferred
- Working knowledge of wireless technology desired
- A+, Network +, MCP, MCDST/MCSE certifications experience a plus
Interested candidates should apply at www.martinmarietta.com. EOE. M/F/D/V
Company Tools
Contact Information
Martin Marietta Materials
Phone:
www.martinmarietta.com
