- Location:
Schenectady, NY 12309 - Job Status/Type:
Full Time
Employee - Job Category:
IT/Software Development - Industry:
Engineering Services - Occupations:
Network and Server Administration - Work Experience:
Less than 1 Year - Career Level:
Entry Level
- Reference Code:
926
We provide superior nuclear propulsion systems for U.S. Naval ships by designing the world's most technologically advanced, safe and reliable reactor plants and systems, supporting the operating fleet of nuclear ships and training the sailors who operate them. proudly supporting the world's best navy.
Our Vision
We will increase our value to the Naval Reactors Program by enabling everyone to rapidly and effectively support our nuclear fleet. We see ourselves continuing to provide the advanced technology needed beyond the VIRGINIA class and the innovation needed to take us to the next generation of reactor design. We will do all of this in a physical and people environment we are proud of.
Knolls Atomic Power Laboratory
For more than 60 years, Knolls Atomic Power Laboratory (KAPL), as part of the Naval Reactors Program has been at the forefront of technological and operational 
innovation. We have a proud tradition of producing reactor plants for submarines and surface ships that provide unprecedented endurance and power. We also train the sailors who operate those plants. We are a Program with cutting edge technology, high technical standards and integrity. If you are interested in a challenging career and working with some of the finest technical people in the country, then explore your future with the Naval Reactors Program. We know that you will consider many factors when choosing where to work. The Naval Reactors Program has much to offer, including the opportunity to work with some of the brightest engineers, scientists and professionals from a wide spectrum of disciplines. Our management team will challenge you to apply your skills, learn new things and grow professionally and personally.
This position is in the Service Desk and is responsible for providing IT support for the decentralized sites for BMPC, BPMI companies and Naval Reactor (NR) remote supported sites. The position has the functions of responding to IT service problems and requests, reporting, tracking and resolving IT problems, and training others on the use of NR Program standard applications, systems and tools.
The candidate will apply appropriate tools, trouble shooting and problem solving skills to manage multiple customer cases with effectiveness and efficiency. Also, the position includes interfacing with other IT areas to obtain information and assistance in resolving problems and participating in process and tool improvement efforts for the organization.
The candidate will be assigned project work and specific project tasks in support of the Service Desk and to deploy standard solutions and process improvements at all the sites.
Selected applicants will be subjected to a federal background investigation and must meet eligibility requirements for access to classified matter. U.S. citizenship is required. To see this and other job openings at Knolls Atomic Power Laboratory, please visit www.knollslab.com/careers.html.
Job Requirements:
Bachelor degree in Information Technology, Computer Science or Computer Engineering or related technical field.
Open Date : 2009-10-08 00:00:00
Date Required : 2009-10-08
Req. Code : 926
# of Openings : 1
Other Skills : Service Desk or equivalent call center experience. Basic understanding of MS Office suite of software, computer equipment (monitors, printers, scanners, CPU, network connections) and core client system software. Demonstrated ability to articulate technical ideas and concepts through verbal and written communications in a clear and concise manner. Demonstrated multi-tasking and prioritization abilities. Demonstrated customer service skills coupled with a track record of strong work ethic. Demonstrated ability to work on projects in a team environment as well as individually.
Offer Relocation : Yes
Exemption : Non-Exempt
Hire Type : Direct
