Expert knowledge supporting, maintain and troubleshooting PCs, laptops and servers in a technical, high demand environment.
Manage local server resources and work with senior IT staff to ensure 24x7x365 uptime of local datacenter resources
Manage corporate McAfee client security solution
Provide Tier3 support to local IT staff and assist in worldwide issues
Expertise using Ghost to creating and restore PC images
Provide expert PC support to users calling into the Polycom IT Helpdesk
Respond to user issues and emergencies within established SLA using helpdesk ticketing system
Availability to work non-standard work hours, such as nights, weekends and holidays

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Polycom provides the most life-like experience for communication and remote meetings from anywhere to anywhere, instantly. Today, we are the sole provider of integrated, end-to-end unified collaboration solutions that help organizations meet both productivity and cost containment challenges.

By leveraging our leadership in all aspects of a face-to-face meeting that include hearing each other (audio), seeing each other (immersive telepresence and video) and showing each other things (content), Polycom makes meeting over distance just as productive as being there. We enable rapid and collaborative decision-making, we shorten chains of communication over distance, and we continuously enable innovative products and services. Polycom solutions have become critical to companies and organizations trying to win in today's increasingly competitive world.

As the market leader in unified collaboration solutions, Polycom leverages the growing organizational demand for collaboration. We have over 600 patents either issued or pending approval and over 15 million lines of active code across our product portfolio. Last year we delivered our vision for collaboration with best-of-breed Voice over IP and Video over IP products. Recently we raised the bar yet again, by becoming the only provider of the ultimate high definition solution, Polycom UltimateHD™ technology.

Polycom’s 2008 revenues exceeded $1.1 billion USD.