The Systems Administrator provides complex system-level support of multi-user operating systems hardware and software tools, including installation, configuration, maintenance and support of these systems. Requires extensive knowledge of systems analysis. Designs and plans systems and serves as a team leader. May recommend or purchase systems.
FUNCTIONS:
- Analyzes management needs regarding use of integrated data processing equipment or operations and processes.
- Investigates, plans, implements, tests, and debugs operating system software.
- Plans, coordinates, and schedules investigations, feasibility studies and surveys, including economic evaluation of proposed and existing automatic data processing and machine applications.
- Designs and implements integrated hardware and software computer and information systems to meet organizational requirements.
- Prepares on-line and hard copy documentation of systems and user applications.
- Provides instruction and training to users and other employees on day-to-day procedures.
- Participates in budget planning, implementation, and monitoring for purchase and maintenance of hardware and software.
- Serves as lead analyst in a design subgroup when appropriate, directing and integrating the work of one or two lower level analysts, each responsible for several programs.
- Records and maintains hardware and software inventories, site and/or server licensing, and user access and security.
- Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.
- Performs problem resolution and provides on-call support for computer/network systems.
- Performs miscellaneous job-related duties as assigned.
QUALIFICATIONS:
- Records maintenance skills
- Ability to analyze operational requirements and assess data processing technology and capacity requirements
- Ability to plan, implement, test, and troubleshoot system software
- Ability to make financial evaluations and proposals regarding current and/or future hardware and software capabilities/requirements
- Ability to design, develop, and implement integrated hardware/software systems solutions to organizational requirements
- Ability to develop and write systems and applications documentation and guides for users
- Ability to provide a range of systems training and/or support activities for users
- Skill in budget preparation and fiscal management
- Skill in organizing resources and establishing priorities
- Ability to provide technical guidance and leadership to professional personnel in area of expertise
- Ability to supervise and train assigned staff
- Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users
EDUCATION AND EXPERIENCE:
ยท Bachelors in Computer Science or equivalent work experience
- Knowledge of procurement rules and regulations
- Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment
- Knowledge of current technological developments/trends in area of expertise
- Knowledge of federal copyright laws as they pertain to the use of computer software
- Knowledge of computer security procedures and protocol
- Knowledge of customer service standards and procedures
