Systems Engineer, Amazon.com Global Payment Services

An immediate need exists for a Systems Engineer in the Amazon.com Global Payments Operations team.  The GP Operations team is responsible for 24x7 monitoring and outage response of all Amazon.com Payment systems.  Additionally, this team is involved in new features and Payment Systems projects from inception through deployment.  The successful candidate will have 3-5 years experience supporting live applications in their production environment, and will have knowledge/experience in the physical deployment of network infrastructure components (routing, switching and firewall), Web, and/or payments applications.

Job Responsibilities:

Duties include, but are not limited to:

• Ownership of one or more production applications or components.
• Monitoring of production applications, including creating and/or implementing automated methods to monitor production applications.
• Collection and presentation of relevant application performance statistics.
• Coordination of installation and setup of servers.
• Ensuring efficient use of hardware and scalability of deployed systems.
• Troubleshooting and resolving problems with production systems.
• Representing GP Operations at meetings with other groups and partners.
• Creating documentation of production systems.

Skills Required:

• Bachelor's Degree or equivalent and at least 3-5 years of experience in a Web and/or payments platform environment.
• Expert knowledge of Linux.
• Able to solve complex problems.
• Experience installing and managing Web platforms and applications.
• Expert knowledge of networking, security/firewall, and UNIX shell commands.
• Advanced Functional Scripting knowledge (e.g. Perl, Python, Shell, etc.)
• Excellent customer service and communication skills

Desirable Skills/Knowledge:

• Experience in a 24/7 production environment.
• Knowledge of XML, C++, and CGI programming (prior experience in product development is a huge plus).
• Performance tuning (especially Apache and databases, Oracle preferred)
• Cisco certification (CCNA or higher) or equivalent network experience

Unique Requirements: GP Ops engineers will be part of a 24/7 on-call rotation. As such, there will be time periods when they will be on call for all production Payments systems. While on call GP Ops engineers will need to carry a pager and cell phone with them so they are easily reachable.