Position Description:

Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships.

Reynolds and Reynolds prides itself in its award-winning recognition for customer service and support.   As a Technical Support Specialist, you will serve as the single point of ownership for dealership computer software and/or hardware issues.  You will interact with both internal and external customers to ensure the highest level of customer satisfaction is achieved.  Additional responsibilities include installing and maintaining hardware and software, encouraging customer relations, and promoting and selling additional Reynolds and Reynolds services.   If you are looking for an entry level position working with customers in a technical environment, this is the job for you!

Training:

On-the-job training, as well as some classroom training.

Requirements:

• Associate degree or equivalent
• Excellent customer service skills
• Ability to think critically, analytically, and problem solve
• Exceptional written and verbal communication skills

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, and life insurance at no cost for the associate
• Paid vacation and sick days
• Eight paid holidays
• Professional development and training through Reynolds University
• Promotion from within
• Free on-site fitness center with a cardiovascular fitness area, weight room, daily fitness classes, and locker and shower facilities
• Company sports leagues including softball, volleyball, soccer, and many more
• On-site softball field, basketball courts, and volleyball courts
• World-class cafeteria with a variety of daily options and specials
• Convenience store with a full-service Starbucks coffee bar, magazines, greeting cards, and an assortment of snacks
• Company-sponsored events including the Family Picnic, Company Cook-Off, and Charity Bike build
• On-site credit union
• Referral bonuses
• Associate discounts for cell phones, cars, computers, entertainment, and much more

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.

Contact Information:

Company:  Reynolds and Reynolds

Contact:  Recruiting Department

Email:  apply@reyrey.com

Phone:  800-851-6919

Fax: 866-520-8940

www.reyrey.com