We have immediate part-time positions available for enthusiastic candidates with at least 1 year of experience in customer service.

We require computer skills, excellent interpersonal skills and the ability to adapt to a changing environment. Knowledge of classical music a plus.

The primary function of this position is to provide excellent customer service in the box office and on the phone. In addition, the schedule may include supporting the box office before and during Dallas Symphony Orchestra's Classical and Pops performances. Specific responsibilities include:

• Performing ticket sales, exchanges, and donations using the Tessitura ticketing system over the phone and at the box office.
  
• Up selling additional performances, additional tickets and better seating areas.
  
• Partnering with patron service representative to resolve time-sensitive issues.
  
• Accepting payments and performing daily and concert sales reconciliations.
  
• Accurately capturing patron contact information.
  
• Staffing the Will Call window.
  
• Assisting various departments with special ticketing requests.

·        Supporting inbound customer service representative as needed.

Our ideal candidate has a commitment to professionalism and patron service, as well as an excellent attendance record. Pay rate starts at $10.00 an hour, with opportunities for regular increases with good performance and attendance. As a part-time employee, the position may be scheduled for up to 25 hours on a regular basis.

EOE - We value diversity in our workforce
The Dallas Symphony Association offers a competitive salary & benefits package for full-time employees, informal work environment, free garage parking. Please send resume & salary requirements to Dallas Symphony Association, Human Resources, 2301 Flora St., Ste. 300, Dallas, TX 75201, fax 214/953-1218, or email resume to recruiter2@dalsym.com