Job Summary
- Company
- The Hartford
- Location
- Syracuse, NY 13201
- Industries
- Insurance
- Job Type
- Full Time
- Employee
- Career Level
- Manager (Manager/Supervisor of Staff)
- Job Reference Code
- 0902413
Team Lead STD Claims
About the Job
WHY JOIN THE HARTFORD?
As a global leader in insurance, asset management and financial service products, we offer professionals every possibility for growth. And whether we're helping customers or building careers, we're experts at creating the kind of advantages that help people reach their goals.
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
WHAT ARE WE LOOKING FOR?
WHAT ELSE CAN YOU TELL ME ABOUT WORKING AT THE HARTFORD?
Hartford Life is widely considered a company that is "on the move". We offer vision, promise and a world of possibilities.
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As a global leader in insurance, asset management and financial service products, we offer professionals every possibility for growth. And whether we're helping customers or building careers, we're experts at creating the kind of advantages that help people reach their goals.
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
- Effectively facilitate the activities of an STD claim processing unit
- Ensure accurate and timely service in keeping with the planholder's expectations
- Communicate specific goals and objectives to staff
- Demonstrate commitment to Hartford Life core values (Integrity, Teamwork, Innovation and Recognition) through interactions with staff
- Identify and develop candidates for advancement in the organization
- Ensure customer satisfaction for both internal and external customers by ensuring that all staff are providing courteous and knowledgeable service
- Build and maintain positive relationships with policyholders, brokers, Sales and Underwriting
- Monitor compliance with legal and statutory processes/practices
- Ensure consistent and equitable administration of HR policies
- Manage claim costs by ensuring compliance with claim management practices
WHAT ARE WE LOOKING FOR?
- College degree and/or experience equivalent
- Experience in disability and/or Worker's Compensation Insurance Claims environment
- Supervisory experience a plus
- Ability to communicate complex information in a mentoring/training situation
- Ability to recognize and analyze trends and recommend solutions or ways to take advantage of opportunity
- Ability to organize work and manage multiple projects
- Thorough knowledge of claim procedures and contracts
Hartford Life is widely considered a company that is "on the move". We offer vision, promise and a world of possibilities.
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Contact Information
The Hartford
