Minimum Requirements:
* Some College experience preferred, but not required
*(1 to 2) years of supervisory experience within the food service/ restaurant industry, including Profit & Loss experience and responsibility
*Ability to calculate/analyze data
*Strong customer service skills required
*Basic business arithmetic and accounting skills
*Personal Computer operations required
Degrees Preferred:
High School; College Degree
Majors Preferred:
Any business related degree
Function:
Restaurant Management/Operations
Job Description:
The Shop Team Leader will perform at a capacity in management second only to the Shop Manager.
Responsibilities include:
*Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
*Ensures occupational safety, local health and food safety codes, and company safety and security policies are met
*Ensures cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
*Assists Senior Management and Shop manager in recruiting and interviewing team members; takes disciplinary action, motivates and trains team members
*Ensures company standards on equipment, facility, and grounds are maintained by utilizing Company and brand preventative maintenance program
*Supervises and/ or assists in assigned daily working shifts
*Ensures food quality and 100% customer satisfaction
*Ensures complete and timely execution of corporate & local marketing plans
Roger Colon; or Angel Parrilla
Haagen Dazs Shops Puerto Rico