The role of a Project Manager – Professional Services is to take responsibility for the entire development cycle, from customer requirements to delivery of professional services projects. The Project Manager must have the ability to manage a number of projects concurrently and to exemplary standards, have a very clear delivery focus and be adept at managing change. They must have a commercial awareness, credibility and energy to play a leading role in new business initiatives.

Some of the tasks involved are:

·         Preparing and planning projects, and driving those plans through to a successful conclusion

·         Interviewing and resourcing project teams

Managing and tracking effort, cost, and progress 

·         Interfacing with Sales for new project requirements and commercial issues

·         Interfacing with Customers on requirements definition and all aspects of project delivery

·         Mentoring and review of engineers

·         Interfacing with Product Group regarding product releases

Prinicpal Responsibilities:

·         Taking responsibility for the planning and delivery of projects to the market place. This involves taking requirements from multiple sources, like customers and equipment vendors; plus planning, resourcing and delivering the resultant projects on time and to budget.

·         Ability to plan, clearly monitor and report to senior management plus Customers on project progress with respect to effort, cost and duration.

·         Have excellent oral and written communication skills for effective dialogue with colleagues on a project team and superiors.  Plus Peers in customer organization.

·         Be involved in the interviewing of Professional Services candidates.

Candidates having telecom billing, OSS/BSS experience will be given preference!!!