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Job Summary

Company
Avionte
Location
Eagan, MN 55121
Industries
Computer Software
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Salary
35,000.00 - 45,000.00 USD /year

Technical Support Specialist

About the Job


 


 


Want to Work for a Fun, Fast Growing Staffing Technology Firm?

Do you possess excellent customer service experience coupled with DB knowledge? Do you consider yourself a whiz when it comes to writing SQL queries? Looking for a ground level position that will allow you to grow with a rapidly expanding company? If this sounds like you.. we need to talk!

Avionté is a fun, high-growth Technology Company based in Eagan, Minnesota. The company offers exciting opportunities for advancement and allows each employee to be intimately involved in the company’s growth and development. Utilizing the latest in Microsoft technology, Avionté offers a full suite of technology products to staffing firms across the country.
Avionté, a staffing technology firm, is seeking a dynamic, high energy Technical Support Specialist. The Technical Support Specialist will be responsible for providing software and technical support to the existing client base. This includes researching issues, working with clients on the appropriate resolution, correcting technical issues and programming requested features.

What you will get to do:

• Maintain customer relationships through superior support and customer service
• Prioritize, track and resolve support issues for current client base
• Correct the issues and communicate resolution to the client
• Gain in-depth knowledge of the proprietary software system
• Develop procedures for increasing support effectiveness and efficiency
• Feature Development utilizing SQL and C#
• Perform Software Upgrades to new versions
• Develop and test new product features

Skills/Qualifications:
• Strong SQL 2005/ T-SQL programming skill set or similar DB experience
• Knowledge of C# programming and .Net 2.0 Framework
• Help Desk Experience
• Problem Solving Skills
• Ability to work in a fast paced environment
• Bachelor's degree preferred
• Customer Service Experience
• Excellent Verbal Communication

Perks:

• High growth, energetic organization
• Work with others that share your same drive and commitment for excellence
• Significant opportunities for career advancement
• Competitive benefits including retirement plan and company-paid health insurance



Please send all inquiries via e-mail.


 


 
 

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Avionte

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