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Technical Support Specialist
We are a small – but quickly growing - IT services firm in Willoughby, OH. We are looking for a motivated, energetic, and personable IT professional who would like an opportunity to really make a difference and help build our company. A friendly and outgoing personality are as important as your IT skills and experience!
Desired skills/experience include any combination of the following:
· Excellent customer service skills.
· 2+ years of helpdesk and/or end-user support experience with Microsoft Windows-based operating systems.
· A good understanding of Microsoft Windows-based servers & related technologies
· A good understanding of IP services such as DNS, DHCP, etc.
· Experience setting up and configuring routers, switches, firewalls.
Microsoft and/or Cisco certifications a definite plus, but not required.
Cisco experience, including CME/Unity a big plus, but not required.
Tasks will include:
This is a full time, salaried position - not a temp or sub-contract assignment!
I invite you to come and work at a place where you can have a voice in the direction of the company, and where your work will truly make a difference.