Job Summary
- Company
- D&R Computer Brokerage Inc.
- Location
- NY Metro Area, NY 10005
- Industries
- Computer/IT Services
- Job Type
- Full Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Career Level
- Experienced (Non-Manager)
Technical Support Technician/Help Desk
About the Job
Technical Support Technician/Help Desk
Company: D&R Computer Brokerage Inc.
Description:
A New York Metro Area Integrator is looking for a Technical Support Specialist in the NY Metro area
Immediate Opening, Full Time, Permanent Position offering Salary/Benefits
DUTIES AND RESPONSIBILITIES:
- Assist with phone support inquires, assess, diagnose problem or issue and resolve effectively utilizing remote software.
- Deploy hardware and software applications.
- Document finding and resolutions for future reference.
- Break/Fix troubleshooting and repair of desktop computer.
- Printer experience a plus.
- Install and configure Blackberry devices.
- Active Directory knowledge a plus..
QUALIFICATIONS:
- Two-year degree or equivalent experience, and two years of work in an information systems environment.
- A Valid Drivers License.
- Working knowledge of Microsoft Windows based environment including Office 2003 and above. Experience working on a Microsoft Windows networking environment.
- Knowledge of LAN/WAN based environment with TCP/IP, DHCP, and relational database skills are helpful.
- Proven problem solving ability and excellent communications skills.
- Analytical and patient with technical details and strong customer service skills.
Email Resume and Salary Requirements to ron@drcb.com
Contact: Ron Morlock
Phone (631) 750-2854
Fax (631) 750-2913
Email - ron@drcb.com
Company Tools
Contact Information
D&R Computer Brokerage Inc.
Phone:
631-750-2854
Fax:
631-750-2931
