Trainer

Cvent, Inc. (www.cvent.com) is the market leader of on-demand event management software and strategic meetings management solutions. Founded in 1999, Cvent is an 850-person, profitable and growing technology company headquartered in McLean, VA with international operations. Cvent offers web-based software solutions for online event registration, event management, meeting site selection, email marketing and web surveys.

Cvent is built on a Microsoft .net platform and is a Software-As-A-Service (SAAS). Cvent has invested $25 million developing our products and has built a customer base of over 7,500 organizations worldwide. Representative customers include KPMG, Rolls Royce, American Marketing Association, Walmart, ExxonMobil, Harvard University, United Way and Siemens.

Job Description

Come improve our Cvent product learning experience for both employees and clients!  Cvent has an opportunity for a Trainer who can plan and implement high quality training on the Cvent product and evaluate the results of training delivered. This position will be part of Cvent’s Client Services and report to the Lead Trainer.

 Position Duties:

·         Ensure clients are product proficient through web-based and classroom trainings.

·         Address internal product training needs across Cvent through instructor led and self paced instruction across all offices (US and India included). 

·         Develop original content, lesson plans and training programs for both client and internal product training as needed.

·         Maintain records of training performed and related assessment data.

·         Contribute to the development and implementation of a formal training curriculum for all new hires coming through Cvent University twice a year. 

·         Evaluate the effectiveness of internal and client training programs and provide feedback to management and leadership.

·         Develop resources for a self-service support portal including product guides, knowledgebase articles, new release documentation and video tutorials.

Candidate Requirements:

·         Bachelor's Degree or equivalent required

·         Specialized degree in Training and Development or other relevant field (i.e. Education, Instructional Design) preferred

·         4+ years of related experience

·         Experience in specialized software training a plus

·         Demonstrated ability to develop, implement, and document training and support for clients and employees.

·         Demonstrated ability to create and implement training for multiple delivery mediums (eLearning, job aids, and instructor-led training).

·         Professional written and oral communication skills.

·         Collaborative and interpersonal communications skills with an ability to build productive working relationships with immediate team members, other department managers/employees, and outside entities.

Please CLICK HERE to apply for the position.

Company Overview

Cvent, Inc. (www.cvent.com) is the market leader in web-based event management and strategic meetings management software. We are an 850 person, growing and profitable software company headquartered in the Washington DC area. Cvent helps over 50,000 planners manage 275,000 events, surveys and marketing campaigns. Our users have sent over 850 million event invitations, processed $2 billion in online payments and managed over 30 million event registrations and responses using Cvent's software. The meetings industry is the 22nd largest industry in the U.S, and is valued at over $50 billion dollars per year. The surveying or market research industry is an $8 billion dollar per year market.

Company Background: We started the company in 1999 and currently have 850 employees worldwide. Based in McLean, Virginia Cvent has been consistently profitable for the past 24 consecutive quarters. We have grown 45% over the past 7 years and we are the only major company in our industry that is consistently profitable. We have a significant international operation and about 15% of the US staff will have an opportunity to go overseas on several-months-long assignments. Over the past 3 years, we sent over 75 US employees for short-term assignments in our international office.

Management Team: We have eleven people in senior management. We are very experienced in our particular areas as ten of the eleven members of senior management have been with the company since inception almost nine years ago. We are all in the early prime of our careers and most of us have advanced degrees (Harvard Business School, Wharton, Georgetown Law, and Duke Law). We believe in hiring people based on talent, not years of experience. We are motivated and very hungry to grow our company. We promote people on performance and we invest aggressively in our people.

Investors: We raised $17 million in venture capital in 2000 and just recently secured $136 million in funding from two premiere venture capital firms -- NEA and Insight. Other investors include institutional venture capitalists and angel investors such as the CEO of Nortel, CEO of Nextel, CEO of Bell Atlantic, CEO of AOL, and worldwide Chairman of McKinsey Consulting. We have over 30 publicly traded CEO's who have personally invested in the company; we view this as an endorsement of the product and team.

Customers: Cvent has over 7,500 customers and 90,000 users in over 40 countries. Nearly 70% of our revenue comes from corporate customers. Approximately 30% of our revenue comes from associations, non-profits and universities. Representative customers include KPMG, The World Bank, Rolls Royce, American Marketing Association, Walmart, ExxonMobil, Yahoo, Harvard University, United Way, BMW, and Siemens.

Products: Cvent is built on a Microsoft .net platform and is a Software-As-A-Service (SAAS). We have invested $25 million in building our products and have run hundreds of thousands of events, millions of event registrations, and hundreds of millions of email invitations. Cvent offers a next generation product suite of Event Management (online registration, e-marketing, reporting, travel capabilities, and supplier sourcing), Web Surveys, and Email Marketing.

Awards: Cvent has received a number of recognitions for our strong company culture, consistent and impressive growth, visionary leadership, and investment in our employees. These include:

·         Washington Business Journal's Top 50 Best Places to Work in the greater DC area for 2009-2010 - This award recognizes the company's achievements in creating a positive work environment that attracts and retains employees through employee satisfaction, growth opportunities, working conditions and company culture.

·         Washingtonian Magazine's 2009-2010 "Great Places to Work."

·         Deloitte & Touche ranked Cvent as one of the Fastest 50 Growing Companies in Virginia.

·         Our CEO was just named 2009-2010 Ernst & Young's Greater Washington Entrepreneur of the Year.

·         Washingtonian Magazine just named our CEO as one of the 100 Tech Titans.

Training: Cvent invests heavily in our people. New hires have the unique experience of beginning employment together as a class. During our 8 weeks of training they will learn about our company, our products, and our culture. New hires will have the opportunity to interact with senior management and participate in company sponsored social events.

Benefits: Cvent offers a comprehensive benefits package. We provide free healthcare, dental, and vision insurance as well as free long-term disability and life insurance coverage. We also provide a Fidelity 401K retirement savings plan. Employees receive 3 weeks of Paid Time Off (PTO), 8 holidays, and free parking. Cvent heavily subsidizes a Sport and Health Club membership. All employees receive stock options in the company. Cvent is an Equal Opportunity Employer.