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Telecom Coordinator / Help Desk - Telecom

Location: Santa Ana, CA 92704
Employment Type: Full Time, Temporary/Contract/Project
Expected Duration: 2+ to 5 Years
Reference Code: 1001276145

Technisource is the 7th largest IT staffing firm in North America with more than 8000 employees nationwide. There are over 60 branches of Technisource in 29 states. Technisource is a proud division of Spherion Professional Services. Spherion was founded in 1946, and currently has over 735 locations nationwide. Our client base includes 85% of the Fortune 100 Companies. This is a 2 months plus contract with our client in Santa Ana, CA.

 
JOB DESCRIPTION : Telecom Coordinator
  • This person is the key individual in the region responsible for ordering cellular equipment, accessories and service, including cell phones, PDA phones and wireless broadband modems.
  • This individual handles all trouble tickets for cellular devices, provides limited technical support and refers users to vendor resources as appropriate.
  • Reviews and approves all cellular bills each month and makes rate plan adjustments as needed to control costs.
  • Assists Regional Telecom Manager as needed by placing service orders and move/add/change orders with local and long distance carriers as well as telephone equipment vendors.
  • Works with Accounts Payable to resolve billing issues and assure the proper cost centers are charged.
  • Schedules in-house opportunities for employees to learn about and take advantage of the Employee Purchase Plan.
  • Setting up new lines and upgrading lines as needed for larger calls.  Disconnecting lines as needed
  • Working with the Vendors and Accounts Payable to resolve billing issues to insure the correct departments are being billed for the service.
REQUIREMENTS:
Candidate should have approximately 2 years of experience with telecommunications equipment.
 
If you are interested in this job opportunity, please e-mail a current resume to: hazelbachiller@technisource.com
 

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