Telecommunications Manager Job in Denver, Colorado US

Apex Systems, Inc. is a staffing and recruitment solutions firm, specializing in placing IT, Engineering, Telecommunications, and Finance & Accounting professionals in contract, temp-to-perm, and direct hire positions. We have over 40 branch locations across the U.S. and work with over 1,100 of the best companies around. There are no fees for our candidates—just opportunities. In 2008 Apex was named the 8th largest IT Staffing Firm in the U.S., the 25th Fastest Growing Private Staffing Firm in the U.S., and the 38th Largest Staffing Firm in the U.S. by Staffing Industry Analysts. Since its formation in 1995, Apex has continued to grow exponentially and gain market share over its competitors.

At Apex you’ll find people you can trust who will shoot straight with you. We will return phone calls, take you to lunch, walk you in on your first day and give prompt response to any issues. We put a lot of effort into hiring the right people, and we’re confident you’ll notice the difference.

Telecommunications Manager

Apex Systems is currently looking for a Telecommunications Manager for a client of ours in the Denver area. This is a direct hire position looking to start as soon as possible.

Job Description:

PBX: Maintains and troubleshoots Avaya 8700/8500 class media servers and gateways running CM 4.0 or higher. Directly manages PBX system administrators.

Monitors performance and troubleshoots problems that impact switch availability.

Performs routine maintenance procedures with minimal downtime to ensure system integrity.

Upgrades and patches all Avaya products.

Manages and plans installation projects on various levels for multiple locations.

Telecom Networking: Orders, provisions, and terminates incoming circuits. Administers IP and T1 trunking to remote locations to maximize bandwidth.

Call Routing: Writes, edits, and troubleshoots call vectors, VDN’s, and hunt groups.

Call Center Applications: Maintains and troubleshoots IP agent, and recording solution.

Requirements:

Seven years experience in large Avaya/Lucent PBX systems and adjunct servers required. Communications Manager on s8700/s8500 systems, Call Center software, CMS, eCAS or CDR Software, voice recording systems, CTI applications, and Modular Messaging,
Experience with the following telecom products a plus: Avaya Integration Management, Meeting Exchange and Cisco products.
Ability to troubleshoot Avaya VoIP applications or networks.
Ability to consult with business units on call processing optimization techniques for voice networks.
Ability to use CM to monitor and troubleshoot network components or endpoints.
Ability to configure trunk routing associated with digit manipulation.
Ability to troubleshoot and maintain Carrier circuits using Avaya and Carrier provider tools.
Knowledge of video conferencing a plus.
Previous management experience required.
Strong written and verbal communication skills.
Knowledge of a wide variety of Avaya products or related technologies.
Strong problem solving, installation, and troubleshooting skills.
Ability to work with minimal supervision and communicate with staff and clients at all levels of the organization.

At Apex Systems we realize that our most valuable assets are our contract employees. Therefore we make the extra effort to ensure that all of their personal needs are quickly attended to, and in recognition of them, we have made provisions for the following benefits:

Health, Dental and Vision insurance
401(k) retirement plan
Long and Short-Term disability
Life insurance
Direct deposit
Referral program

Apex Systems is an Equal Opportunity Employer. Apex Systems does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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