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Territory Rep


Job Summary

Johnson Controls
Charlotte, NC
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Territory Rep

About the Job

What you will do:
The position to be based out of the Charlotte, NC area with expectations of travel within the territory and periodic travel to the Power Solutions Headquarters in Milwaukee, WI . The Field Customer Support Specialist Provides direct support to key National Account customers via retail store contacts to promote sales, reduce returns, train associates, check testing equipment, monitor POS compliance and foster goodwill. Recent graduates at encouraged to apply.

How you will do it:

  • Manage retail store contacts within assigned territories/and or areas based on assigned priorities. 

  • Provides retail store level battery sales, warranty and test equipment training to key account personnel. 

  • Provide retail store level merchandising assistance to key account personnel and ensures proper layout, signage, pricing and cataloging are present. 

  • Inspects battery testing and charging equipment condition. 

  • Recommends replacement/repair actions if necessary. 

  • Inspects and tests used batteries to determine level of store compliance with testing protocols. 

  • Assists key customers to set up new store battery layouts (plan-o-grams) and signage. 

  • Monitors store service levels and recommends appropriate actions as required. 

  • Attends customer functions such as trade shows, open houses and regional/national meetings as assigned. 

  • Submits timely contact reports and data on each all store contacts as well as weekly activities reports. 

  • Submits timely competitive surveys or store shops as assigned. 

  • Manage expenses within assigned travel and expense budgets. 

  • Other field assigned and related tasks.

What we look for:

  • 4 year Bachelor's Degree

  • 2+ years of experience in a sales or customer facing role 

  • Requires strong interpersonal and communications skills, presentation/training skills, PC skills including Microsoft Office applications (Excel, PowerPoint, and Word)

  • 75% travel within geographic territory with approximately 20% air travel

  • Previous automotive parts sales experience ideal

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email SpecialAccommodations@Tyco.com


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