Therapeutic Support Staff

Williamsport, PA

CSG, a leading provider of mental health, mental retardation, children’s and eldercare services has an opportunity for a part-time Therapeutic Support Staff in our mental health services in a child and adolescent environment.

CSG is dedicated to improving the lives of children with mental health conditions by providing a full range of services available in the home, community or school setting. CSG’s community-based programs include case management, behavioral health rehabilitation services, family-based mental health services and foster care, all focused on supporting a child’s wellbeing.

Our caring community-based services:

Foster positive outcomes

Assist in improving social skills and behavior

Offer safe, supportive learning environments

Are developed based on each child’s strengths and challenges

General Summary:

The Therapeutic Support Staff (TSS) provides one-on-one interventions to a child or adolescent across all environments, when the behavior without this intervention would require a more restrictive treatment, residential, or educational setting.  All services are provided in adherence to Child and Adolescent Service System Program (CASSP) principles of providing child-centered, family-focused, community based least restrictive and culturally competent services.

Essential Duties and Responsibilities:

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  Implements specific interventions tailored to stabilize the child in the given environment as directed in the treatment plan and/or behavior plan.


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  Provides one-on-one interventions to a child or adolescent across all environments i. e., home, school, community, day care.


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  Provides therapeutic activities to improve the physical, cognitive, emotional, and social functioning of children and adolescents.


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  Teaches skills needed to enhance functional independence for community living.


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  Provides all written documentation supporting progress of plan and its implementation.


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  Collaborates with other members of the treatment team and other professionals working with the family and child to ensure 24 hours of continuity of care.


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  Offers support for the family’s efforts to stabilize the child and to promote age-appropriate behavior by working with the family in the child’s presence.


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  Supervises therapeutic activities, crisis intervention techniques, immediate behavioral reinforcements, emotional support, time structuring, time out strategies, and additional psychosocial rehabilitative activities as prescribed in the treatment plan.


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  Participates in company orientation, in-service training, and office of Mental Health training as required.


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  Acts as mandated reporter under the Pennsylvania Child Protective Services Law.


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  Provides coverage in emergency situations. 


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  Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

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  Knowledge of child/adolescent development and behavior management skills.


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  Knowledge of CPR, first aid, universal precautions, and safety.


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  Knowledge of mental illness and/or mental retardation/intellectual and developmental disability issues.


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  Knowledge of community resources that support the child/adolescent/family.


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  Knowledge of psychotropic medications, including common side effects.


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  Knowledge of counseling and parenting skills that support the formation of trusting and supportive relationships.


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  Knowledge of computers and Microsoft software products and office equipment.


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  Knowledge of crisis intervention, behavior management, and safety awareness.


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  Knowledge and the ability to utilize good listening skills and comprehend verbal instructions given in English.


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  Ability to document activities and make recommendations.


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  Ability to organize, prioritize work assignments, schedules, and meet deadlines.


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  Ability to understand Child and Adolescent Service System Program (CASSP) principles and implement and support those principles in actual clinical practice.


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  Ability to collect an analyze data.


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  Ability to work under pressure of time constraints.


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  Ability to build health therapeutic relationships.


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  Ability to establish and maintain professional boundaries and ethical standards.


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  Ability to maintain confidential and sensitive information.


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  Ability to read and comprehend instructions written in English.


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  Ability to write legibly in English in a clear, concise, and logical manner.


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  Ability to speak clearly and express self effectively in English.

Minimum Education, Credentials, and Experience:

Bachelor’s degree in psychology, social work, counseling, sociology, education, criminal justice, or similar human service field;

Or

Bachelor’s Degree in any field with one year of full-time paid work experience in a job that involved direct contact with children or adolescents;

Or

Licensed Registered Nurse with two year of full time paid work experience in a job that involved direct contact with children or adolescents;

Or

Associate’s Degree or sixty credits toward a Bachelor’s Degree with the equivalent of one year of full-time paid work experience as a TSS Aide;

Or

Associate’s Degree sixty credits toward a Bachelor’s Degree, with the equivalent of three year of full time paid work experience in a job that involved direct contact with children or adolescents, other than as a TSS Aide;

Or

Licensed practical nurse with the equivalent of three years of full time paid work experience in a job that involved direct contact with children or adolescents.

Special Requirements:

Must be able to work flexible hours to meet individuals’ and program’s needs.

Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individual to appointments.

Must have the ability to obtain clearances as defined by regulations.

CSG Benefits include:

Competitive salary

Performance bonuses

Part time employee medical plans including prescription available

Full time employee medical plans including prescription, dental and vision available

Health Reimbursement Account

Flexible Spending Account

Paid Time Off

Life Insurance

401 K Retirement Plan

Family Medical Leave

Paid Maternity/Paternity Leave

Paid Funeral Leave

Paid Jury Duty

Opportunities for Advancement

Credit Union

Travel Reimbursement

Tuition Assistance

TO LEARN MORE ABOUT THIS POSITION AND OTHER OPPORTUNITIES AT CSG PLEASE VISIT US AT CSG.JOBS

Community Services Group is an Equal Opportunity Employer

Key Words: Wrap around, CASSP, TSS, Children’s Mental Health, Mental Health Worked, Children’s Mental Health Worker,