Trainer / AVST23286

Position Description:

About ADP

Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use, cost-effective solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP visit the company's Web site at www.ADP.com .

Trainer

Designs, schedules, presents, and manages basic and advanced training for Tax Credit Services associates to include technical, professional skills, product knowledge training, and call center.

Counsels, guides and mentors trainees by providing necessary training progress evaluations.

Continually gathers input from management and periodically performs training needs analysis to determine organizational knowledge gaps.

Recommends, develops and delivers appropriate technical or professional skills training based on identified needs.

Qualifications:

Degree or equivalent experience.

Travel will be required; up to 20%. This is in order to facilitate training needs to business unit associates located in Atlanta.

Experience developing and facilitating professional skills and technical classes.

Technical knowledge of the TCS products, gained by two years experience, or experience in an ADP regional office.

Demonstrated ability in computer literacy, including hardware and software products and Windows Office.

Outstanding training skills including presentation/platform skills as well as the ability to control and motivate groups.

Ability to:

Develop creative activities and visual aids; translate technical/systems facts and procedures into understandable concepts; grasp new technical subject matter quickly and thoroughly; prioritize multiple projects and meet deadlines; interface with all departments and associates as well as management and vendors; analyze and solve problems. Exceptional verbal and written communication skills.