|

Get new similar jobs by email for

Trainer & Trainer Specialist -...

Monster
 
 
 
 

Job Summary

Company
Anthem
Location
Richmond, VA
Industries
Other/Not Classified
Job Type
Full Time
Employee
Career Level
Experienced (Non-Manager)
Job Reference Code
4298_PS4888

Trainer & Trainer Specialist - Job Family (PS 4888KT)

About the Job

Description
Anthem, Inc. is one of the nation's leading health benefits companies and a Fortune Top 50 company. At Anthem, Inc., we are working together to transform health care with trusted and caring solutions.
Bring your expertise to our innovative culture where you will have the opportunity to make a difference in people's lives, and to take your career further than you can imagine.

'Please Note: This position may be filled at either the Trainer or Trainer Sr. level. Manager will determine level based upon the selected applicant's skillset relative to the qualifications listed for this position.'

Trainer
Responsible for facilitating a variety of performance-based learning events. Training is typically focused primarily on concrete skills related to training on processes and procedures, but may include soft skills content.
Primary duties may include, but are not limited to:
  • Facilitates learning events that are performance-based in nature and across multiple platforms.
  • Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
  • Employs rapid course development methodologies to quickly meet client needs.
  • Exercises classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary.
  • Consults and solves learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval. Measures, tracks and evaluates learner and client satisfaction.
  • Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
  • Keeps technical skills updated.
Training Specialist
Responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others.
Primary duties may include, but are not limited to:
  • Facilitates learning events that are performance-based in nature.
  • Delivers synchronous and asynchronous learning events using varied media in virtual and global environments. Employs rapid course development methodologies to quickly meet client needs.
  • Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.
  • Measures, tracks and evaluates learner and client satisfaction.
  • Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
  • Keeps technical skills updated.

This position can be located in any Anthem location listed below (No relocation assistance is available)

L. Ben Lytle Center 220 Virginia Avenue Indianapolis, Indiana 46204

2015 Staples Mill Road Richmond, VA 23230

6087 Technology Parkway Midland, GA 31820

700 Broadway Denver CO 80203

This role will require up to 25% travel based on the needs of the business

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine, and is a 2014 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.



Qualifications
Trainer

Requires

BA/BS in related field;

2 years of training experience;

or any combination of education and experience, which would provide an equivalent background.

Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required.


Training Specialist

Requires

BA/BS in related field;

3 years training experience; or any combination of education and experience, which would provide an equivalent background.

Four years of clinical or sales experience and certification/license in the appropriate field required.

Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required.

Previous international training experience required for Learning & Development Operations, Claims, and member services (customer service and or CARE expereince)



 

Job Tools