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Training Manager
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Job Description
Fiserv (NASDAQ: FISV), is a Fortune 500 company that provides information management and electronic commerce systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions. Headquartered in Brookfield, Wis., Fiserv is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts.
With Fiserv, you will create and deliver the Fiserv solutions that drive client satisfaction. You can grow professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded. Fiserv holds true to two essential principles: the client comes first, and people make the difference. Fiserv invites you to join us in building on those principles to lead our clients and our company to success.
Fiserv offers a competitive compensation and benefits program including:
- 401K
- Medical/Dental/Vision coverage (eligible on your first day of employment)
- Tuition Reimbursement
- Flexible Spending Accounts
- Business casual dress environment
- On-site company partially subsidized cafeteria
- On-site game room
- Comprehensive Training Programs
- Lucrative vacation eligible after your first month of employment
Job Description
Plan and manage Fiserv's internal training programs in the Depository Institutions Services Division. this includes job skills, soft skills and technical training. Develop and maintain career development and skills inventory programs.- manage training needs analysis, curriculum development, selection and/or development of classes, program delivery and evaluation, and administration
- Manage activities of staff (hires, trains, coaches, appraises, rewards, motivates, disciplines, recommends termination as necessary
- Consult with clients on Human Performance Improvement initiatives and develop sill and knowledge solutions to implement
- build relationships with internal managers and directors to facilitate OD initiatives as appropriate
-Develop and deliver training when required
Skills Required
- Strong technical knowledge and application experience in education analysis, job function analysis and task analysis required
- Technical knowledge/experience in Instructional/graphic/web/paper based design and development, performance support strategies, consulting and implementation of change management initiatives, consulting in management and leadership development and Organizational Development initiatives and job skills training
- Minimum 9 years experience in developing and delivering training programs
- Experience in Project management from an education perspective
- People management experience required
Education Required:
Bachelor's degree in Education,business required
Job Requirements:
Req. Code : APHNC-3
Division/Department : Fiserv
Skills : Human Resources -> Training & Development
