Summary:
This position conducts training for new and existing employees in support of operational goals while driving customer satisfaction for vessel and land-based employees. Ensures compliance with company policy and government regulations.
Essential Duties and Responsibilities:
Provides leadership, direction, advice and counsel to all new hires in familiarizing them with ACL and our industry.
Evaluates recruits on the information taught during classroom and skills practices to insure competency.
Develops various training methods to communicate required information.Resolves issues and problems that occur during training sessions.
Assists in building curriculum that is “hands on” to provide experiential learning for employees.
Conducts mentoring programs to orient new hires or newly promoted / transferred employees into ACL’s environments.
Partners with operations and Human Resources to determine training needs for each Region.]Schedules and organizes training sessions to meet operational needs.
Assists with the development and execution of “train the trainer” sessions for operations management personnel
Other duties as assigned.
Education/Experience/Demands:
B.S. degree in Education or related field is preferred. 3-5 years of transportation industry experience in marine or other transportation environment. Incumbent must be an experienced trainer. Incumbent must possess a working knowledge of USCG regulations and OSHA standards. Incumbent must be able to travel as needed, with minimal notice. Incumbent must possess ability to communicate professionally and effectively through normal channels, including meetings, email and presentation formats. Incumbent possesses proficiency in using standard MS Office software products. Possession of fire fighter training certificate is helpful. Incumbent must possess a valid driver’s license and TWIC card.
Key Leadership Competencies:
Safety: Looks at and uses industry and regulatory best practices to proactively manage safety.
Actively deploys policies and practices to eliminate risk to employees and liability to ACL. Holds managers accountable for safety performance.
Customer Focus: Sets work plans and priorities aligned to the needs of external/internal customers. Evaluates processes and watches market trends for keys to new business opportunities. Acts as a trusted advisor, becoming involved in customer's decision making process.
Business Sense: Understands the transportation industry, the business and its systems, and engages others (internally and externally) in developing effective business initiatives. Effectively negotiates tough agreements and settles disputes equitably. Delivers positive financial results.
Strategic Thinking: Deploys and holds ACL accountable to the strategic plan. Assure the plan is tactically aligned both across and within ACL's organizational structure. Stays abreast of changing industry and market conditions. Recognizes and responds to external trends and/or competitive developments that affect the company.
Integrity: Models and encourages ethical behavior that is consistent with the organization’s Code of Ethics. Establishes and exemplifies ethical standards to support products, services, financial conduct, relationship and personal behavior. Assure processes to encourage and support employees respect, appreciate, and value individual differences as catalysts for creativity and productivity.
Results Driven: Sets self-defined standards of excellence. Demonstrates the ability to persevere in the face of significant obstacles to achieve a desired result. Exercises initiative to anticipate and overcome task barriers. Encourages organizational learning from such efforts. Recognizes individuals and teams for achieving exceptional results.
Change Management: Creates an environment where risk-taking is encouraged, effective change is embraced, and unconventional approaches that maximize long term success are supported. Challenges change initiatives for resourceful implementation. Communicates the change future state.
Develop People: Builds the framework and culture to identify, develop, and position talented people to grow. Shapes a coaching environment where genuine concern exists for the development of others. Sets goals and holds managers accountable for organizational people development. Communicates the positive value of people development to key stakeholders.
Key Functional Competencies:
Regulatory / Industry Compliance:
Applies working knowledge of regulatory and company policies and procedures to maintain consistent compliance. Communicates changes in compliance and audit requirements driven by state and federal agencies. Actively researches regulatory trends and suggests appropriate measures to ensure compliance.
People Focus:
Designs and implements the appropriate coaching and teaching methods to achieve HSE objectives. Partners with industry and company stakeholders on HSE issues optimizing guidance, best practice and compliance application. Benchmarks industry HSE best practices for communication and sets expectations for implementation.
HSE Champion:
Holds others and self accountable to ensure that all established HSE procedures and policies are followed. Applies knowledge of HSE policies and procedures to monitor and understand organizational performance metrics. Exhibit credible activism for HSE by establishing trust and respect from others through consistent application of policies and procedures and unwavering commitment to compliance. Actively promotes a basic ability to provide alternative solutions to system constraint
Process Orientation:
Champions process improvements by leading data driven solution implementation that supports business objectives. Use technical understanding of HSE and compliance functionality and capability to drive improvements. Holds HSE staff and self accountable for process education and discipline to optimize system capabilities.
HSE Project Management:
Successfully manages multiple project deadlines by utilizing available resources. Capable of mapping out a critical path and communicating to team members ensuring timely project completion and follow-through. Applies the five stages of process management - initiating, planning, executing, controlling, and closing processes - to current operational projects. Actively involved in plan management process to assure the execution / implementation of the plan is being followed and communicated.
