Staples, Inc. is headquartered outside of Boston and sells a wide range of office products, including supplies, technology, furniture, and business services. Staples is committed to make buying office products easy. Associates serve consumers and businesses of all sizes - from home-based businesses to Fortune 500 companies. Staples invented the office superstore concept and today, is the largest operator of office superstores in the world. Staples also serves its customers through its mail order catalog, e-commerce and contract businesses. More information is available at www.staples.com. Staples values the diversity of our customers, associates and suppliers.
We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.
Training Specialist (FC) Chambersburg, PA
As a Training Specialist you will deliver and implement training programs and materials that support SOP’s (standard operating procedures), major company goals and objectives in the NAD Fulfillment Centers and/or Staples Delivery Operations by working with associates, managers, and internal departments at all levels to ensure successful implementation of Staples logistics training initiatives.
• Oversee daily implementation of skill and procedural based training programs within the Fulfillment Centers and/or Staples Delivery Operations • Conduct train-the-trainer programs to ensure all trainers are properly delivering the programs • Master complex subject matter to support all departments within the Fulfillment Center and/or Staples Delivery Operations • Maintain proficiency in the systems and procedures underlying the training programs • Work directly with diverse operational units to gain specific, current knowledge of the business unit in order to serve as a credible training resource • Make real-time decisions with managers/supervisors, and other Staples associates to adapt actual training delivery and implementation to varied situations as needed • Recommend changes and adaptations to training materials/programs based on actual experience gained when implementing • Communicate with key operational stakeholders to deliver effective training. May serve as a Project Leader in the implementation of specified training programs • Work and partner with Supervisory staff to ensure reinforcement of key learning’s supporting the SOP’s • Administer tools to measure effectiveness of training programs and required associate skill compliance. Makes recommendations based on these measurements • Provide liaison to LP (Loss Prevention) on audit results and subsequent training
Qualification
• Bachelor’s degree preferred • Minimum two (2) years training experience preferred • Must be bilingual English/Spanish • Excellent platform skills required • Knowledge and experience with the Staples North American Delivery functions preferred • Demonstrated ability to work well with people of all levels within the organization • Excellent written and verbal communication skills in English and Spanish required • Knowledge of Microsoft Office software required • Excellent organizational and time management skills
