Job Summary
- Location
- Little Rock, AR 72211
- Industries
- Insurance
- Job Type
- Full Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- High School or equivalent
- Career Level
- Experienced (Non-Manager)
- Salary
Salary commensurate with experience- Job Reference Code
- 9227.1072
Training Specialist - Group Billing
About the Job
Description:
Job Requisition Number: 9227
Essential Functions:
This position is responsible for development and implementation of departmental training and other educational programs for both existing and new employees. Training specialist will be responsible for identifying departmental and individual training needs and developing appropriate training materials and training manuals to support those needs. Position will also be responsible for supporting and assisting,as needed, with training for TWM and AEGONUSA initiatives, such as Integrity Ed.
* Develop job specific training for all postions within Group Billing. This should include training on ways to analyze and research billing problems and questions.
* Create training manuals for each specific function and keep manuals updated as changes occur in processing and/or systems.
* Provide direct training to individuals or groups of employees in a classroom environment.
* Identify, monitor and track key training areas for each employee, giving regular feedback to supervisory and management team on an individual basis.
* Act as a liaison and provide communication to all other departments as needed when procedures and processes change within Group Billing.
* Establish criteria and process for troubleshooting on training issues.within the department as well as in concert with other departments.
* Document and track employee participation in training initiatives, assisting supervisors in development of individual training plans.
* Take an active role in finding more efficient ways of processing and develop training needed to accomplish desired results. Ability to take creative and innovative approaches to solving problems in processing business.
* Promote and support active participation by employees in industry coursework through HIAA and LOMA
______________________________________________________
To apply for this position, please follow the online application process. Be sure to fully complete the form and include your resume. If you experience technical problems during the application process, please email applicationsupport@aegonusa.com
______________________________________________________
Qualifications:
Required skills, characteristics, experience, education and pre-employment testing requirements:
* High School diploma or equivalent required.
* AA or BA degree in Education, Training, Organizational Development or related field is strongly preferred.
* 1-2 years training experience insurance or other related business background strongly preferred.
* 1-2 years of insurance experience preferred. HIAA and/or LOMA coursework desirable or a willingness to participate in these courses to expand industry knowledge desirable.
* Previous teaching, training, or quality improvement experience with adult learners desired.
* Experience in design and delivery of training presentations highly desired.
* Knowledge of MS Office products such as Word, Excel, Access, PowerPoint, Outlook desirable
* Working knowledge of internal operating systems such a Cyberlife, Federal, Mantis and UAPP required and a willingness to learn and document use of other tools such as Expedite, AWD, and Translator.
* Working knowledge of InfoMapping documentation development software desirable.
* Working knowledge of general ledger and accounting systems helpful.
Attention To Detail: Able to review data/documents for accuracy & consistency; take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Collaboration & Team Work: Able to earn trust and credibility by completing own share of the teams work; place team priorities above own personal agenda; appropriately consider others opinions on matters that affect the team; support team decisions even if different from own opinion.
Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customer or clients; listen well.
Organizational Awareness: Able to act in accordance with organizational culture; understand how own work assignment affects others in the organization; know when to bring an issue, problem or decision to someone higher up in the organization.
Results Orientation: Able to demonstrate high personal work standards and a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for the outcomes of his/her own work.
______________________________________________________
Salary/Benefits: Salary commensurate with experience
Skill Family: Training
Pay Band: Professional
Target Proficiency Level: TBD
Pay Range: TBD
FLSA Status: Exempt
Relocation Benefits: None
Regular full-time and part-time employees working 20 hours or more per week are eligible for the AEGON USA, Inc., benefit package, which is a comprehensive benefit package including optional Health, Dental, Vision, Flexible Spending Accounts, 401k, and more. More details will be provided upon selection for interview.
______________________________________________________
Job Location: Little Rock, AR
Job Number: 9227
Company URL: http://https://eservices.aegonins.com/ext_site/erecruitframe.html
Company Profile:
Transamerica Life Insurance Company is a leading provider of life, accident, and supplemental health insurance products. Our Administrative Office located in Little Rock, Arkansas, is focused on a highly trained and professional workforce that is committed to quality service to its customers. The Worksite Marketing Division provides operational support to independent insurance agent and brokers who sell Life, Accident and Supplemental Health insurance, underwritten by AEGON Insurance Company affiliates. We offer an energetic, creative and dynamic environment for qualifying individuals.
______________________________________________________
AEGON/Transamerica is an equal opportunity employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, medical condition, marital status, citizenship status, military service status, or other basis protected by law.
When necessary, Transamerica will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.
______________________________________________________
Job Requisition Number: 9227
Essential Functions:
This position is responsible for development and implementation of departmental training and other educational programs for both existing and new employees. Training specialist will be responsible for identifying departmental and individual training needs and developing appropriate training materials and training manuals to support those needs. Position will also be responsible for supporting and assisting,as needed, with training for TWM and AEGONUSA initiatives, such as Integrity Ed.
* Develop job specific training for all postions within Group Billing. This should include training on ways to analyze and research billing problems and questions.
* Create training manuals for each specific function and keep manuals updated as changes occur in processing and/or systems.
* Provide direct training to individuals or groups of employees in a classroom environment.
* Identify, monitor and track key training areas for each employee, giving regular feedback to supervisory and management team on an individual basis.
* Act as a liaison and provide communication to all other departments as needed when procedures and processes change within Group Billing.
* Establish criteria and process for troubleshooting on training issues.within the department as well as in concert with other departments.
* Document and track employee participation in training initiatives, assisting supervisors in development of individual training plans.
* Take an active role in finding more efficient ways of processing and develop training needed to accomplish desired results. Ability to take creative and innovative approaches to solving problems in processing business.
* Promote and support active participation by employees in industry coursework through HIAA and LOMA
______________________________________________________
To apply for this position, please follow the online application process. Be sure to fully complete the form and include your resume. If you experience technical problems during the application process, please email applicationsupport@aegonusa.com
______________________________________________________
Qualifications:
Required skills, characteristics, experience, education and pre-employment testing requirements:
* High School diploma or equivalent required.
* AA or BA degree in Education, Training, Organizational Development or related field is strongly preferred.
* 1-2 years training experience insurance or other related business background strongly preferred.
* 1-2 years of insurance experience preferred. HIAA and/or LOMA coursework desirable or a willingness to participate in these courses to expand industry knowledge desirable.
* Previous teaching, training, or quality improvement experience with adult learners desired.
* Experience in design and delivery of training presentations highly desired.
* Knowledge of MS Office products such as Word, Excel, Access, PowerPoint, Outlook desirable
* Working knowledge of internal operating systems such a Cyberlife, Federal, Mantis and UAPP required and a willingness to learn and document use of other tools such as Expedite, AWD, and Translator.
* Working knowledge of InfoMapping documentation development software desirable.
* Working knowledge of general ledger and accounting systems helpful.
Attention To Detail: Able to review data/documents for accuracy & consistency; take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Collaboration & Team Work: Able to earn trust and credibility by completing own share of the teams work; place team priorities above own personal agenda; appropriately consider others opinions on matters that affect the team; support team decisions even if different from own opinion.
Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customer or clients; listen well.
Organizational Awareness: Able to act in accordance with organizational culture; understand how own work assignment affects others in the organization; know when to bring an issue, problem or decision to someone higher up in the organization.
Results Orientation: Able to demonstrate high personal work standards and a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for the outcomes of his/her own work.
______________________________________________________
Salary/Benefits: Salary commensurate with experience
Skill Family: Training
Pay Band: Professional
Target Proficiency Level: TBD
Pay Range: TBD
FLSA Status: Exempt
Relocation Benefits: None
Regular full-time and part-time employees working 20 hours or more per week are eligible for the AEGON USA, Inc., benefit package, which is a comprehensive benefit package including optional Health, Dental, Vision, Flexible Spending Accounts, 401k, and more. More details will be provided upon selection for interview.
______________________________________________________
Job Location: Little Rock, AR
Job Number: 9227
Company URL: http://https://eservices.aegonins.com/ext_site/erecruitframe.html
Company Profile:
Transamerica Life Insurance Company is a leading provider of life, accident, and supplemental health insurance products. Our Administrative Office located in Little Rock, Arkansas, is focused on a highly trained and professional workforce that is committed to quality service to its customers. The Worksite Marketing Division provides operational support to independent insurance agent and brokers who sell Life, Accident and Supplemental Health insurance, underwritten by AEGON Insurance Company affiliates. We offer an energetic, creative and dynamic environment for qualifying individuals.
______________________________________________________
AEGON/Transamerica is an equal opportunity employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, medical condition, marital status, citizenship status, military service status, or other basis protected by law.
When necessary, Transamerica will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.
______________________________________________________
