Executive Jet Management, a Berkshire Hathaway, Inc. company and industry leader in aircraft management, maintenance and charter services is seeking a Travel Coordinator position for our facility at Lunken airport in Cincinnati, Ohio. The position will work Monday-Friday 2pm-10pm. Executive Jet Management is committed to providing World Class Service to its Aircraft Owners and Charter Customers through our exceptionally well skilled employees.
Position Summary:
· Provide exceptional customer service to internal and external customers.
· Responsible for arranging details of client trips such as 91pax & crew ground transportation, 135 crew ground transportation, all crew airlines. Maintain up to date travel profiles for EJM employees and all crew members.
· Responsible for arranging all crew movements to and from training, as well as airline, hotel and rental car.
· Maintain up to date profiles for EJM employees and all crew members.
· Log cost savings and/or deviations from cost saving opportunities related to air, car and hotels.
· Maintain credit card log accuracy.
· Avoid no show charges and negotiate unavoidable no-show charges when possible.
· Reconcile credit card discrepancies.
· Advance planning for hotels/cars related to special events.
· Liaison with NJ travel desk for cost saving opportunities. Seek EJM/NJ rates at frequent EJM destinations.
· Assist in the input and research of flight/service deviations per the company's deviation management process.
· Other duties as assigned.
Qualifications:
§ Good communication and computer skills are essential.
§ An aviation background is preferred.
§ Customer service experience is required.
§ High School diploma.
§ Two-year college degree or equivalent.
§ Travel degree/diploma preferred.
§ Ability to work in a fast-paced and complex environment.
To apply for this position, please forward your resume along with salary requirements to ejmrecruiting@ejmjets.com . For additional information about Executive Jet Management or apply online, please visit our website at www.ejmjets.com.
To ensure a safe work environment, we conduct pre-employment drug screening and background check. EOE