Description:

We
are looking for an experienced Unix
Systems Administrator. The ideal candidate will have a minimum of 4 years
experience in supporting Linux/Unix in production environments. Candidates must
have impeccable written and verbal communication skills and have a minimum of 4
years experience with direct customer support.

Knowledge, Skills and Abilities:

• Responsible for performing the
  installation, configuration and support of Unix/Linux servers.

• Serve as a secondary
  technical escalation point within Central Operations for Unix/Linux
  servers and related technologies.
• Create technical
  documentation for customer environments, processes, standards, technical
  training, and support procedures.
• Provide training
  and technical leadership to Tier I and Operations Technician personnel.
• Provide
  technical support and management of multiple on-going projects with direct
  participation in complex implementations and enhancements of operations
  practices.
• Participate in
  an on-call rotation to ensure 24/7 coverage of critical customer and
  internal systems.
• Drive efficient
  and effective resolution of customer issues.
• Track
  performance, utilization, platform growth, and adherence to service
  metrics for assigned customers.
• Maintain a working
  knowledge of monitoring and management infrastructures.
• Ability to
  follow established processes and procedures.

Requirements:

A
bachelor’s degree in engineering or an equivalent 5-7 years progressive
experience implementing information technology solutions is required.  The ideal candidate must posses a working
knowledge of multiple operating systems (Windows, UNIX, and Linux) along with a
strong Internet networking focus. Preference will be given to those candidates
with prior sales support experience and direct customer support experience.