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VP, Senior Employee Relations ...


Job Summary

Cathay Bank
El Monte , CA
Job Type
Full Time
Job Reference Code

VP, Senior Employee Relations Manager - (484)

About the Job

Job Type
El Monte - El Monte, CA 91731 US (Primary)
Human Resources
Essential job duties/responsibilities:

Come join Cathay Bank and be a part of a successful organization that values Integrity, Strategic and Effective Leadership, Exceptional Employees, and Extraordinary Services to Customers.  Our employees play an integral part of our missions to be a bank with an open door and the premier financial partner to our customers and assist them in reaching their financial goals and dreams!


In 1962, Cathay Bank opened for business with the mission of providing financial services to the growing but underserved Chinese-American community in the greater Los Angeles area, thus becoming the first Chinese-American bank in Southern California.  Recognizing that the community it served was part of a more diverse one, Cathay Bank adopted the motto "An Open Door for All."  Its rapid expansion was fueled by successive waves of immigration, burgeoning trade between America and Asia, and the economic development of the surrounding community.


Today, Cathay Bank is a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly held bank holding company with over $11.5 billion in assets as of December 31, 2014.  Its service network extends from California and Washington on the West Coast to Nevada, Texas, and Illinois, and New York, New Jersey, Maryland, and Massachusetts on the Eastern Seaboard.  Overseas, it has a presence in the three important commercial centers in the Asian-Pacific Rim - Hong KongTaipei and Shanghai.



The position is responsible for a varied range of employee relations activities. Consult and provide counsel/recommendations to leaders and managers while resolving issues or general complaints.  Provide education to the manager population on management best practices.  Investigate complaints and other matters while ensuring a resolution has been met that meets policy and business need. Ensure compliance with employee-related policies, procedures, and local, state and federal laws and regulations.  Demonstrates up-to-date expertise in Employee Relations and applies this to the development, execution and improvement of action plans.


  1. Provide leadership and engage in the resolution of employee relations issues:
    1. Investigate and offer recommendations/solutions to employee complaints and concerns
    2. Advise managers in: employee coaching, counseling, performance monitoring and evaluation, employment laws and Bank policies
  2. In conjunction with the HR Director, develop, implement, and update Human Resources employment policies and procedures.
  3. Manage the online HR Policies and Procedures eManual; ensure policies are current and in compliance with state, federal and local employment laws.
  4. Assist with the annual employee compensation reviews (merit and equity incentive pay programs) and performance evaluation process.
  5. Stay current in state, federal and local employment laws, ensuring the Bank, management and employees are in compliance.
  6. Assist in identifying deficiencies and training opportunities for managers, supervisors and employees in employee relations matters.
  7. Assist the HR Director and Training and Development Director to develop, implement, facilitate and support on-going training related to employee relations, leadership, coaching and succession planning, as well as compliance with state, federal, local laws, and Bank policies, procedures, rules and regulations.
  8. Recommend ideas, programs, etc. to enhance the employee experience.
Minimum qualifications/requirements:
  • Bachelor’s degree in Business Administration or Human Resources preferred.  PHR/SPHR/GPHR a plus or equivalent working experience - preferably in a corporate environment in the banking or finance industry.
  • Minimum of 8 years of progressive human resources management with a minimum of 5 years of extensive employee relations experience. 
  • Experience in developing human resources guidelines and procedures in a fast-paced ever-changing environment, preferably in the banking and financial services industry.
  • Experience in developing programs that drive change in organizational culture is a plus.
  • Excellent verbal and written communication skills.  
  • Strong familiarity with all HR disciplines, as well as current best practices and HR trends.  
  • Ability to establish and maintain effective relationships with all levels of employees required. 
  • Strong attention to detail and analytical problem solving skills a must. 
  • Able to independently manage projects. 
  • Computer skills in Word and Excel. 
  • Ability to travel to various sites.
  • Motivated, resourceful, high energy, career-minded driven individual with a polished can do attitude. 
  • Able to manage multiple priorities in a high volume environment where priorities change often.
It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures. From time to time, employees may be assigned tasks or duties as deemed appropriate by their supervisors. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibility, duties and skills required of personnel so classified.

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