Deputy Program Manager - Enterprise Operations Center and Support Services
Location: Chandler, Arizona 85244
Active Q/Top Secret Clearance or US Citizenship with the ability to obtain a Top Secret (TS) Clearance
The Deputy Program Manager (DPM) is responsible for co-managing the entire contract and a staff of 150-180 personnel. The DPM will manage resources, prepare and distribute schedules, monitor all Enterprise Operations Center and Support Services activities, provide briefs to Government personnel of the status of contract activities and participate in meetings with the Director.
Functional oversight areas include: Service Desk, Enterprise Infrastructure Support Services – Network Operations Center (NOC), Active Directory and Exchange, and Change Management.
Responsibilities:
- Coordinate requirements, objectives and priorities with the Government
- Ensure activities are performed and accomplished on time, within budget and are of an acceptable level of quality to meet Government requirements, objectives and priorities
- Manage staff which includes all the employees, subcontractors and consultants
- Provide management, coordination, and administrative support to ensure the resources appropriately address the Government requirements, priorities, and objectives
- Utilize and coordinate resources to ensure requirements are fulfilled and deliverables are submitted in a timely manner
- Manage teams of subject matter experts (SME)
- Prioritize requirements consistent with Government requirements
- Identify critical path(s) for high priority projects as identified by the Government manager
- Ensure that quality control, cost control, and performance measures are appropriately implemented, and discrepancies and findings are captured and appropriately addressed and communicated to the Government in a timely manner
- Proactively monitor the contract performance, quality of service, and identify corrective actions to the COTR and Government Manager
- Attend required meetings which include facilitating, coordinating, scheduling and participating in weekly meetings
· Preparing meeting agendas, reports and any other required/needed documentation
- Ensure funds are monitored, tracked, and appropriately used for the authorized work
- Address and follow up on management, programmatic, and operational issues
- Ensure that all submitted financial reports and invoices are consistent and accurate. This includes coordinating, developing, tracking, modifying and ensuring reports, graphs, and other communications capture the information required by the Government.
Qualifications:
- Minimum of five (5) years project management experience or similar experience at a position of authority or senior to midlevel responsibility. Of which a minimum of three (3) years shall be project management experience, demonstrating project management support services with large number of resources (70+ resources), high risk, sensitive projects and midlevel management experience managing projects and staff
- Bachelors degree in an IT discipline
- History of achieving planned program/project milestones and deliverables
- Demonstrated excellence in oral and written communications
Desired:
- Masters degree in an IT discipline
- Active Top Secret Clearance
- PMI Project Management Professional (PMP)
- ITIL v3 Certification
EES, LLC is an Equal Opportunity Employer and strives for diversity. Careers with EES, LLC feature excellent growth, very competitive health and welfare benefits, and 401(k) program with a Company match.
Please forward your resume along with salary requirements to careers@eesllc.net , placing Deputy Program Manager (12-051) in the subject line. All resumes go directly to a recruiter for consideration.