Sr Web Analytics Analyst
| Job CategoryOther |
Job Location Irvine, CA 92618 |
StatusFull Time |
Position description
Here's the deal. You can do top-notch work for a world-class organization and make a difference in people's lives. It's that simple.
We're The Capital Group Companies, a 78-year-old investment management company that prides itself on creating an environment in which our associates feel they can succeed and be valued for their contributions.
We're the home of American Funds, one of the three largest mutual fund families in the United States. The benefits of working at the Capital Group include interesting work, exceptional colleagues, a comfortable workplace, competitive salaries and bonuses, and health and life benefits from day one.
Be a part of a new, dynamic web analytics group whose purpose is to drive our web business by helping us make better, data driven decisions for the American Funds web sites.
As the Web Analytics Analyst, you will support the web analytics needs of the American Funds Websites. You will leverage web behavioral data to provide strategic and operational decision support by:
- Analyzing web usage data to derive deeper learnings and insights about the site experience and the web users
- Creating holistic dashboards/reports and analysis from varied data sources for presentation to the Web and Business management teams
- Leading and driving insights from data to suggest and or create improvements/efficiencies to our web sites
The Analyst will also seek to incorporate industry standard web analytics best practices and methodologies (e.g., testing and behavioral targeting) into the American Funds Web operations. In addition, you will also work with the technology team to identify gaps in the data capture strategy and collaboratively implement enhancements.
Qualifications
- 3-5 years of web analytics experience
- Qualified candidates should have experience in a similar role utilizing an industry standard web analytics toolset (Omniture is desired)
- Proven experience mining web behavioral data with the purpose of supporting decisions and identifying opportunities for the web
- Possess a strong penchant for understanding cause and effect
- Proficient in statistical methods/tools to leverage statistics in analysis
- Strong customer service orientation
- Ability to work both independently and as a member of a cross functional team
- High degree of initiative and ability to learn
- Comfortable working with ambiguous concepts/direction and distilling them into sound deliverables
- Effective and persuasive communications (verbal and written)
- Flexibility and ability to multitask, switch priorities as needed within a collaborative environment
- Proficient database skills (e.g, query, SQL) and Microsoft suite (e.g,Powerpoint, excel)
We offer excellent salaries, a progressive environment and a premier benefits package that includes:- Medical, dental and vision coverage effective day one
- The ability to accrue three weeks vacation in your first year
- 15% of annual salary plus bonuses contributed by the company to your retirement plan, up to IRS limits
- Annual health and wellness subsidy
- Paid, comprehensive training programs
- Team-oriented working environment
- Business casual dress
We are proud to be an Equal Opportunity Employer.
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