About US
Sentinel Offender Services is one of the nation's leading providers of offender supervision services. Since beginning operations in 1993, we have focused solely on one goal: monitoring and supervising offender populations. As correctional agencies search for alternatives to incarceration or supervision for their inmate or probationer populations, we developed a comprehensive Spectrum of Services that allows correctional agencies to select an effective solution to their needs. Our services and programs include:
- Electronic Monitoring
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Full-Service Case Management
- Offender-Funded Programs
- Warrant Recovery Solutions
- Voice Verification Monitoring
- Court Services Programs
- GPS Tracking (Passive, Intermediate and Active)
- Breath Alcohol and Drug Testing
- Kiosks for Check-in
- Implementing and Supporting Community-Based Supervision Programs
Weekend Call Center Representative
The responsibility of this position is to provide support to staff and clients on our home monitoring products. This position works three, ten hour shifts starting on Thursday night and ending on Sunday mornings. 10:00 PM - 8:00 AM
Primary responsibility is internal and external customer service. Learn fundamental operations of commonly used software, hardware, and other equipment for troubleshooting. Become familiar with available help resources; stay updated on company technology changes or problems Process alerts according to a written set of instructions at a fast pace. The ability to multi-task is essential. Interact in a professional manner with both internal and external clients while providing expedient service.
Must be able to pass a full background check and finger printing. NO CRIMINAL CONVICTIONS!
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