Patriot Risk Management, Inc. is an insurance holding company offering an array of workers' compensation insurance and insurance services solutions.

Through Guarantee Insurance Company we provide workers' compensation alternative market risk transfer solutions and traditional workers' compensation insurance.  GIC is licensed to write workers' compensation insurance in 25 States and the District of Columbia. GIC has offices in Ft. Lauderdale, Sarasota, and Orlando, Florida, and in St. Louis, Missouri. 

Through Patriot Risk Services, Inc. we provide a range of insurance services to workers' compensation insurance companies, segregated portfolio cell captives and reinsurers. The principal services provided by Patriot Risk Services include nurse case management and cost containment for workers' compensation claims and captive management services.  Patriot Risk Services also operates a full service wholesale workers' compensation brokerage. 

We currently have an exciting opportunity for a Billing & Collection Specialist II.  The B&C Specialist II is involved in the billing, collections and customer service areas of a worker's compensation insurance company.  This position is the first point of contact for agents and insureds with questions about the billing status of their insurance policy.    

Primary Job Duties include:

• Prepare, review and mail monthly premium notices to insureds within 2 days of system generation.
• Prepare and send premium notices to agents and insureds on more complicated programs such as alternative market clients.
• Resolves more complex collection issues.
• Works with Supervisor to reduce past due receivables so that our over 90 day receivables are less than 3% of overall receivables.   
• Ensure that all payroll reports are received from insureds within 10 days of the end of the month.
• Ensure that payroll reports are uploaded into Fiserv on a timely basis after receipt and that the receivable record in Fiserv is properly updated.
• Ensure that payment received from the insureds on the Monthly Self Reporting policies agrees to the payroll reports within a 1% range.
• Follow up with insureds within 1-2 business days when payment on the Monthly Self Reporting policies do not agree with the payroll report. 
• Works with Underwriting, agents and insureds to resolve complicated billing and collection issues.
• Assist the Billing & Collection Supervisor in the collection process by preparing notices of moneys due, making telephone calls to insureds and agents and reporting the progress made.
• Assist with the preparation of monthly commission statements and the payment of commissions to producers so that payment is generated to agents by the 10^th of the month.
• Recommends cancellation of policies for non-payment of premiums.

The perfect candidate will have the following qualifications:

• Prior worker's compensation billing & collection experience

• Knowledge of accounting principles and practices
• Excellent research skills and ability to clearly express and synthesize accounting/billing information.
• Demonstrated attention to detail.
• Excellent written and verbal communication skills.
• Excellent customer service skills.

Education/Experience: Undergraduate degree in accounting, finance or business desired or relevant work experience.   2-3 years of  billing/collections experience.

Computer Skills: Individual should be proficient using internet software, and Microsoft applications including Word and Excel.