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Account Manager /Customer Serv...

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Job Summary

Castec Window Shading
North Hollywood, CA 91605
Manufacturing - Other
Job Type
Full Time
Years of Experience
2+ to 5 Years
Education Level
Some College Coursework Completed
Career Level
Experienced (Non-Manager)

Base salary plus commission.

Account Manager /Customer Service/Customer Development

About the Job

Are you a problem solver? Do you like to see things through from start to finish?  Can you calmly juggle multiple time-sensitive projects in a fast-paced, dynamic environment?  Can you build long-term relationships with customers?

If you answered “yes” to all of the above, the Castec Account Manager position is what you’ve been looking for.

Castec is a leader in the custom interior window treatments industry, specializing in soft products such as Roman shades, valances, draperies and more. We’re looking for people with enthusiastic personalities, articulate communication skills, a customer-service attitude and a detail-orientated mindset to develop and maintain our independent retailer accounts. An aptitude for technical data relating to motorization, wiring and home automation systems is a plus.



          Maintain constant contact with your accounts (daily calls required)

          Respond to inquiries from new or inactive dealers

          Assist your customers with quotes, orders, repairs and dozens of other tasks related to providing high-level customer service and 100% customer satisfaction

          Coordinate with credit, marketing, production and shipping personnel

          Keep your territory expanding and your sales increasing



          Intermediate or better computer skills, particularly in Word and Excel.

          3-5 years Business experience and a stable work history

          Able to compose professional level emails with good grammar and spelling

          Demonstrated ability to build and maintain long-term customer relationships

          Highly organized and in control of your time and paperwork

          Work cooperatively within a group

          Fluent in English

          Some college preferred


If you do not meet the requirements stated above, please do not submit your resume.


This is a salary plus commission position.  Base salary is guaranteed until your customer base is established. If you make less than $40,000 after the first 18 months or so, this is probably not the job for you. Potential for $50,000+ if you are committed and focused!


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